FullStack Engineer - AI Platforms (f/m/d)

About the Opportunity

Join Contentful as an AI Software Engineer and innovate with AI Integrations

At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team—a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization.

As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you’ll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful.

If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we’d love to have you join us. Together, we’ll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions.

What to expect?

• Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems.
• Full Stack Development: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js, while ensuring they are compatible with AI components, services, and APIs.
• AI Integration: Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences.
• Holistic Thinking: Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience.
• Rapid Problem-Solving: Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.
• Continuous Improvement: Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.
• Stay Current: Keep up-to-date with the latest industry trends, particularly in the domains of AI and machine learning, ensuring the platform stays competitive by leveraging cutting-edge AI technologies.

What you need to be successful

• Full Stack Development: Proficiency in TypeScript, React, and Node.js with a solid understanding of clean code practices and exposure to enterprise architectural design patterns.
• API and Service Design: Demonstrated experience in developing APIs and services capable of handling moderate traffic efficiently.
• Asynchronous Systems: Experience in building and maintaining asynchronous systems to support automation and bulk data processing.
• Containerization and Orchestration: Hands-on experience with Docker and Kubernetes, particularly in deploying microservices or simple AI models.
• Cloud Services Exposure: Familiarity with cloud platforms like AWS, Azure, or GCP, and experience with services like AWS Lambda, Google Cloud Functions, or Azure App Services is a plus.
• Problem-Solving Approach: A proactive problem-solver who contributes practical ideas for improving workflows and enabling product enhancements.
• Team Collaboration: Strong communication skills and a proven ability to work effectively within a team.
• Adaptability: Capable of prioritizing tasks and managing workloads in dynamic environments, aligning systems with evolving business needs.

Preferred:

• AI and Machine Learning Expertise: Skills in integrating and implementing AI/ML solutions within a product development environment. Skills in foundational models, prompt engineering and understanding to validate the quality of AI products.
• Platform Experience: Experience in developing platform features to enable internal teams.

What's in it for You?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

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