Department Manager of SRE/AIOps Platforms

Location: New York, NY, United States

As the Manager of Site Reliability Engineering (SRE) and AI IT Operations (AIOps) Platforms at Con Edison, you will lead the strategy, implementation, and continuous evolution of the companys SRE and AIOps platforms, practices, and transformation initiatives. You will be responsible for developing automation across IT Operations by leveraging Agentic AI, observability, and industry-leading reliability engineering practices, with the long-term goal of transforming the organization to an SRE operating model. This includes modernizing and automating IT Operations, the Service Desk, NOC, Infrastructure Operations, Incident and Major Incident Response, while continuously improving reliability, reducing outages and MTTR, and enhancing the employee experience. You will build, mentor, and develop high-performing teams, foster a culture of operational excellence and continuous learning, and manage budgets, vendor partnerships, and technology investments to maximize business value. Ultimately, you will empower Con Edison employees to serve customers and the people of New York City through a highly reliable, secure, performant, and intuitive technology environment.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

About Us

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

About the Organization

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

 

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com