Director, IT - Server and Storage

Location: Franklin, TN, United States

Role Summary
The Director of Compute provides strategic and operational leadership for enterprise compute platforms, including Virtualization, Windows, Linux, Midrange, Database, Storage, and Backup services. This role is accountable for platform stability, risk reduction, and the evolution of compute capabilities into a mature, service-driven organization aligned with business outcomes.

Key Responsibilities

• Lead and develop multi-disciplinary engineering teams responsible for Virtualization, Windows, Linux, Midrange, Database, Storage, and Backup platforms.
• Drive immediate stabilization efforts, improving availability, performance, security, and operational reliability.
• Establish standardized operating models, service catalogs, SLAs, and governance across all compute services.
• Partner with Security, Architecture, Applications, and Business stakeholders to align platform capabilities with enterprise needs.
• Own capacity planning, lifecycle management, cost optimization, and vendor relationships for compute services.
• Define and track KPIs, operational metrics, and executive-level reporting to ensure transparency and accountability.
• Lead modernization initiatives, including automation, cloud integration, and resilience improvements.

Skills & Competencies:

• Strong strategic and analytical thinking with proven leadership in complex IT environments
• Expertise in technology management, governance, and portfolio planning
• Excellent executive communication and stakeholder engagement skills
• Ability to lead organizational change and drive transformation initiatives
• Financial acumen and experience managing budgets and resource plans

The ability to work outside normal hours, when needed,  is expected, and an on-call schedule is required in this position.

Essential Duties and Responsibilities:

• Leads multiple IT teams or disciplines, ensuring strategic alignment and effective execution

• Develops long-term plans for technology capabilities, staffing, and budget management

• Partners with senior business leaders to define and prioritize technology initiatives

• Establishes governance frameworks, standards, and metrics for performance and risk management 

• Promotes innovation and adoption of emerging technologies to improve efficiency and scalability

• Builds and maintains a high-performing team culture focused on accountability and results

• Required Education: Bachelor’s degree in Information Technology, Computer Science, or related field preferred

• Preferred Education: College Degree with Certifications and Experience

• Required Experience: 8–12 years of progressive IT experience with at least 3 years in a supervisory or leadership role

• Computer Skills Required: Some workstation and server support experience.   Substantial network administration experience.

Physical Demands:

In order to successfully perform this job, with or without a reasonable accommodation, the following are outlined below:  

1. The Employee is required to read, review, prepare and analyze written data and figures, using a PC or similar, and should possess visual acuity.

2. The Employee may be required to occasionally climb, push, stand, walk, reach, grasp, kneel, stoop, and/or perform repetitive motions.

3. The Employee is not substantially exposed to adverse environmental conditions and; therefore, job functions are typically performed under conditions such as those found within general office or administrative work.