Technical Project Manager

Attributes We Are Seeking:  

• A hardworking learner, user, and advocate of our groundbreaking technology – with a passion for applying professional experiences to accelerate innovation and create the ultimate team.  

• Individual with a high level of accountability – taking ownership of challenges, leading technical discovery, and guiding resources towards common goals & resolution. 

• A natural inclination to work collaboratively, to be transparent, and seek and give feedback continuously.  

• An aptitude for technology and enjoy complex problem-solving while being adaptable, responsive, and engaged with a strong bias for action. 

• The ability to adapt and thrive in a fast-paced environment, even when the direction isn’t always clear. 

• Strong advocate for Engineering Operations procedures, policies, and processes, ensuring projects are fully integrated into the operations environment tooling, including lifecycle management and Data Center Infrastructure Management (DCIM). 

Responsibilities: 

• Lead and manage end-to-end execution of Comcast’s National Lab technical programs, ensuring adherence to timelines, scope, and budget constraints. 

• Collaborate with cross-functional teams, including engineering, project management, and quality assurance - to drive programmatic success. 

• Contribute to the development and refinement of program strategy, ensuring alignment with organizational goals and industry trends. 

• Work closely with stakeholders to define program objectives, milestones, and success criteria. 

• Proactively identify and mitigate risks throughout the program lifecycle, ensuring potential issues are addressed before they impact deliverables. Developing contingency plans and escalate issues as necessary. 

• A clear communicator with proven ability to document, analyze, and share meaningful data to drive strategic action. 

• Provide regular status updates, reports, and presentations to executive leadership and key stakeholders. 

• Collaborate with resource managers to ensure adequate allocation of personnel, equipment, and resources to meet program objectives. 

• Optimize resource utilization and identify opportunities for efficiency improvements. 

• Work closely with quality assurance teams to define and implement testing strategies, ensuring the delivery of high-quality products and solutions. 

• Drive continuous improvement initiatives based on feedback and lessons learned. 

• Foster a collaborative and inclusive work environment, promoting effective communication and teamwork across diverse teams and departments. 

• Act as a bridge between technical and non-technical stakeholders, ensuring alignment on goals and expectations. 

Preferred Skills & Experience:  

• Bachelor's degree with intermediate experience (2+ years) in technical program management within a technology organization, or equivalent. PMP or other relevant certifications are a plus. 

• Basic understanding of technology, Project Management standards, and market trends. 

• Exceptional project management skills with a track record of successfully delivering technical programs on time and within budget. 

• Excellent interpersonal and communication skills, with the ability to influence and collaborate at multiple levels of the organization. 

• Experience with professional communication and documentation tooling, such as Microsoft Office Suite (Teams, PowerPoint, Office, Excel, etc.), Microsoft Project, Smartsheet, or equivalent. 

• A self-starter who demonstrates critical thinking, self-motivation, time-management, courage, and curiosity. 

Employees at all levels are expected to: 

• Understand our Operating Principles; make them the guidelines for how you do your job. 

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. 

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. 

• Win as a team - make big things happen by working together and being open to new ideas. 

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers. 

• Drive results and growth. 

• Respect and promote inclusion & diversity. 

• Do what's right for each other, our customers, investors, and our communities.