Job Summary
The Unified Communications Engineering team is looking for a motivated software development engineering manager who can lead a team of DevOps and software development engineers to develop and operate our real time communication applications & platform. We are looking for someone who is an excellent collaborator and has proven experience in hiring, building and leading diverse teams.You would be responsible for managing a team of developers and devops engineers to develop and operate backend components of a real-time communications platform including but not limited to VoIP softphone, Conferencing, Screen Share, Voicemail, Call Recording, and Restful API Services. You will lead and drive a team culture made up of diverse individuals with varied experience levels from Junior to Expert.
The selected person should be a technical leader and a team player who has experience working with a geographically distributed team. Must possess strong analytical and development experience to assess the existing platform and work with the team to scale, harden, optimize, and build new solutions to improve customer experience.
Job Description
Who we are:
The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.
In this role, you will:
Interview, hire and train new employees.
Collaborate with project partners to identify product and technical requirements.
Support applications under development and customize current applications.
Provide technical leadership throughout the design process and mentorship with regards to practices, procedures, and techniques.
Serve as a guide and mentor for Junior through Senior level Software Development Engineers.
Display in-depth knowledge of and ability to apply, process design, and redesign skills.
Present and defend architectural, design, and technical choices to internal audiences.
Regular, consistent, and punctual attendance.
Other duties and responsibilities as assigned.
Requirements:
Ability to work effectively across a matrixed environment and influence without formal authority
Experience with programming languages, e.g. Java, GoLang, or C/C++
Convey complex technical issues/problems to programmers in a clear/concise manner.
Ability to convey complex concepts to business stakeholders in terms relevant to the
business
Hands-on experience with Open-Source Software
Knowledge of VoIP technologies including SIP protocol is a plus
Working knowledge of SQL and NoSQL databases
Experience with information security and access control protocols
Experience with managed service and onshore/offshore team teamwork
Excellent written and verbal communications skills
Servant leadership
Organized, structured, methodical
Analytical with strong problem-solving ability
Strong prioritization and time leadership skills
Adaptable and available
Experience with System Design
Experience working in cloud infrastructures like AWS, Open Stack, and VMware.
Experience with CI/CD tools like Concourse, Ansible, Terraform, and Jenkins
Experience managing and cultivating a DevSecOps culture
Demonstrated experience on data security and built-in privacy
Knowledge on Software Development Lifecycle
What you can expect:
Agile software development
Using Github for revisions
A team of engineers that are curious about technology and a desire to use it to tackle problems in all sorts of domains
Our Team
We have a bias for action and outcomes
We are agile and seek continuous improvement
We take our work seriously, but don't take ourselves too seriously
We are passionate about winning together
We treat customers as partners rather than as tickets to be closed
We value delivering usable solutions now and iterative refinement over holding out for a perfect solution later
Core Responsibilities
- Oversees the planning and designing of software and web applications, including new programs, enhancements and modifications.
- Provides guidance to Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams.
- Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases.
- Manages all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares periodic reports. Monitors and tracks project progress and reports findings to leadership team.
- Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products.
- Develops proposals, hardware/software changes and other capital expenditure projects.
- Manages professional and non-exempt employees, conducting work performance reviews and Ensures work performance is adhering to Company standards. Mentors, trains and develops staff.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Container Orchestration, DevSecOps, Linux Containers, Software DevelopmentWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Other Jobs from Comcast
Development Engineer 2 - Workday Integration Developer
Development Engineer 4 (CPE-F0424) - Golang
Engineering Manager
Engineer 4, Software Development Engineering
Sr. UI Developer
Similar Jobs
Senior Software Engineer, DBaas - US Federal
Engineering Manager, Platform Solutions
Sr. Software Engineer
Software Engineer
Database Engineer (Sr or Mid Level) - Database as a Service
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 389 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
- The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
- Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
- We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
- We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
- From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
- We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
- If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
- EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.
What Fellow Engineers Say