Engineer 5, Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for participating as a technical expert. Plans and directs project teams, troubleshoots operational issues, providing technical solutions to operational problems, contributes to new product implementation, implements existing products and services and the provides overall upkeep and maintenance of designated areas of engineering. Applies expert engineering methodologies in one or more engineering areas. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams.

Job Description

Core Responsibilities

• Actively participate on a DevOps Platform team to run and maintain Comcast’s Cloud Native Application Platforms (CNAP) built on open source Cloud Foundry and Kubernetes. 

• Develop and enhance the platforms using open source technology through automation, employing open source software and interacting with APIs. 

• Harvest and visualize metrics; monitor health, performance, and capacity of our platforms and services and perform appropriate capacity planning. 

• Provide excellent customer service to existing customers and act as a product evangelist for prospective customers. 

• Partner with the CNAP Engineering and Product Delivery teams to operate product roadmap items that bring new features, reliability, and stability to our platforms. 

• Work with the Development and Applications teams in TPX to ensure their code is running effectively, efficiently, and securely on our platforms. 

• Work with cross-functional teams such as the Cloud and Cybersecurity teams to ensure infrastructure as a service (IaaS) capacity is properly managed and the platform is operating in a secure fashion. 

• Participate in regular scrum/iteration planning and backlog grooming sessions. 

• Regular, consistent, and punctual attendance. Must be able to work variable schedule as necessary. 

• Other duties and responsibilities as assigned. 

Skills & Requirements  

• Expert level Linux experience 

• Platform operations experience in private and public cloud IaaS (vSphere, AWS, GCP, Azure), PaaS (Cloud Foundry), and container orchestration (Kubernetes/Docker). 

• Experience influencing application modernization and migration to cloud platforms. 

• Experience in using open source software to solve for business outcomes 

• Understanding of cloud-native, 12-factor application design principles and refactoring applications to be container friendly. 

• Experience with DevOps tooling such as Terraform, BOSH, Concourse CI/CD 

• Experience in Software development using Java, Python, GoLang 

• Enthusiastic self-starter with an entrepreneurial mindset, proven history of execution and delivery, and well-developed business acumen 

• Experience with agile methodologies using CA Agile Central (Rally), Jira, or a similar platform for scaling agile development practices 

• Effective working independently and in a team environment, both onsite and virtual 

• Excellent oral and written communication skills with the ability to adjust the messaging to the audience 

• Bachelor’s degree and 7+ year’s relevant experience, including multiple years in a senior level technical position 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Master's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.