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Comcast App Platform Product and Technical Writing Intern

Philadelphia, PA US
Streaming API R Spring
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Description
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview  

Discover opportunities designed to set your career in motion! The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.  

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units. 

Organization & Team Overview 

Comcast’s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like Xfinity Stream to new features such as the voice remote on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. 

 

Role Description 

Are you curious about App Developer experiences and building platforms-as-products? Do you love streaming apps like Netflix, Disney+ and Peacock? Is your happy place the three-way intersection of technology, entertainment and product?  Can your writing skills capture the attention of any reader? 
 
As an App Platform Product and Technical Writing Intern in the TPX Global Platform Organization, you will have the opportunity to learn about and contribute to specifications, APIs, and SDKs that enable app partners to develop and deploy Streaming Apps on our products for Comcast, Sky and our Syndication partners around the world. You will be part of developing the documentation for a globally available Developer Portal used by partners like Google, BBC, and Apple, while also submitting and ratifying contributions to the open-source specifications used by operators like Xfinity, Sky, and Charter. You will learn about developing apps for our products, as well as what it means to develop platforms-as-products. You will also have the opportunity to shadow our app partner management team to see how our major app partners are onboarded and integrated into our products.   

The App Platform Product Team is embedded in the TPX Global Platform Management organization. We are a technically oriented Product team who oversee the backend systems and tools that power our product experiences, working closely with Product Management, Architecture and Engineering teams across Xfinity and Sky. Our team leads both platform development for the technologies that app partners use to run on our products around the world, as well as work with our app partners to integrate into our products. You will work closely with our product managers, app partner management team, and technical teams to understand the App Platforms and how we can improve the App Developer experience. 

 

What are some interesting problems the student will work on?  

In your role, you will be synthesizing observations and feedback from app partners and app partner management as to how we can improve app developer experiences. You will be working closely with our team of technical writers, product managers and architects to write real live documentation that we will be publishing to developer portals. You will learn about principles of open standards, and best practices for writing great, clear documents that appeal to your audience. 

 

Where can this student make an impact?  

You’ll be working with the best and brightest minds in Comcast while we evolve and evangelize our App Platform.  Your contributions will directly lead to apps being rapidly deployed to millions of devices worldwide. As well as being part of the launch of new devices & platforms used by the top operators in North America and Europe.  Success in this role is characterized by the adoption of the App Platform’s specification, SDKs, and APIs by app developers and internal product & engineering teams.  The acceleration of app launches to millions of households, increasing external developer satisfaction, and growing awareness and familiarity amongst internal engineering teams will be your legacy in this role.   

Job Responsibilities 

Responsibilities include but are not limited to: 

  • Learn about the App Platform technologies and components and how they are used 

  • Participate in Agile planning and ceremonies with the product, writing and engineering teams 

  • Write and edit professional-grade documentation with the guidance and mentorship of senior product, writing and technical managers 

  • Gather feedback in various forms from app developers and app partner management to inform the documentation process and product 

  • Join cross-functional, cross-team meetings and forums to learn and experience more about how platforms-as-products are envisioned, developed and brought to market 

  • Other duties and responsibilities as assigned. 

 

Preferred Skills 

  • You are a computer science engineer who wants to explore product management and understand how to bring technology platforms to market with world-class documentation, OR a passionate writing major who wants to learn about product management, coding practices and explore applied technical writing career paths. 

  • Strong communication and writing skills 

  • Ability to self-organize and prioritize work within a team setting 

  • Familiarity with, or desire to learn high-level principles around, APIs, SDKs, coding languages such as ECMAScript, and JSON (actual coding not required in this role) 

  • Passion for entertainment and streaming apps 

  • Preferred Majors: Computer Science, Engineering, Business, Media, English 

Minimum Qualifications and Eligibility Requirements 

  • Currently pursuing a bachelor’s degree from a United States-based college or university  

  • Rising Junior or Rising Senior only (must have a graduation date between Winter 2025- Spring 2027)  

  • Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating) 

  • Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025 

  • Authorized to work in the United States with no current or future sponsorship needs 

  • Available to report in-person to the work location on the job posting (unless virtual offering) 

  • Comcast is an Affirmative Action/EEO employer M/F/D/V 

 

Compensation

Base Pay: $32.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Certifications (if applicable)

Relative Work Experience

0-2 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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