AI Product Manager – Cross-Border Payments

Team: Product Solutions

Location: Shanghai, Shenzhen, Hong Kong

Commitment: Full-time Employee

Workplace Type: hybrid

Responsibilities

• Own the end-to-end product lifecycle for cross-border payment products, with a strong focus on APP and user-facing experiences.
• Deeply understand user and business needs, using data and user insights to improve product experience, conversion, engagement, and efficiency.
• Operate with an FDE mindset by working closely with business and operational teams to identify problems, prototype solutions, and drive them into production.
• Partner closely with engineering teams and contribute to technical discussions involving APIs, system architecture, data, integrations, and frontend/backend interactions.
• Identify and develop opportunities to apply AI/LLM capabilities to real business and product scenarios.
• Design and launch AI-powered features and workflows, including LLM applications, AI Agents, RAG, intelligent customer support, AI-assisted operations, and workflow automation.
• Own the full AI product lifecycle from problem identification, product definition, solution design, development, launch, and performance evaluation.
• Use product data, user feedback, and market insights to continuously improve product performance.
• Collaborate cross-functionally with Engineering, Design, Operations, Data, Risk, and other stakeholders to drive product initiatives from concept to production.
• Support product localization and optimization across different international markets.

Requirements

• 3+ years of Product Management experience, with strong technical understanding or a technical background. A degree or previous experience in Computer Science, Software Engineering, or a related field is preferred.
• Proven experience building and operating consumer-facing or APP products, with a strong understanding of user growth, engagement, retention, conversion, and UX.
• Hands-on experience with AI products or AI-powered projects, with a solid understanding of LLMs, AI Agents, RAG, and related AI technologies.
• Demonstrated ability to translate AI capabilities into practical product and business applications, rather than simply using AI tools.
• Strong technical understanding of APIs, databases, system architecture, data flows, and frontend/backend interactions.
• Ability to work closely with engineers and participate meaningfully in technical solution design. Coding experience is a strong plus.
• Strong analytical and problem-solving skills, with the ability to use data to identify problems and measure product impact.
• Experience in payments, fintech, cross-border payments, financial products, or transaction-based businesses is preferred.
• Strong business judgment and ability to work effectively in a fast-paced, ambiguous environment.
• Professional working proficiency in English; experience with international or global products is preferred.