Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
Sr Salesforce Engineer, Service Cloud
Cohesity is seeking a highly motivated and results-driven individual to join our growing Enterprise Technology team. The ideal candidate will have a deep understanding of Salesforce Service Cloud and the ability to design and implement sophisticated solutions to enhance our customer service capabilities.
Key responsibilities include collecting, documenting, and verifying business requirements from business leads and project stakeholders, and designing and building applications on the Salesforce Platform based on these requirements. This role is crucial in supporting Cohesity’s Service organization by providing expertise and guidance in Salesforce Service Cloud and Field Service Lightning.
Key Responsibilities:
- Craft scalable and efficient Salesforce Service Cloud solutions that meet best practices and business requirements. Lead the technical design and implementation of Service Cloud features, including Experience cloud, Case Management, Service Console, Knowledge Base, and Omni-Channel.
- Provide technical leadership and mentorship to development teams. Review and approve technical designs, code, and configurations.
- Work with business stakeholders to gather requirements, provide mentorship, and ensure that solutions meet their needs. Translate business requirements into technical specifications.
- Lead all aspects of and guide the development of custom Salesforce applications, including custom objects, workflows, triggers, and LWC/ Apex code.
- Ensure data quality, integrity, and security within the Salesforce platform. Implement data migration strategies and manage data integrations.
- Establish and enforce Salesforce development standards, best practices, and governance processes. Supervise and optimize the performance of Salesforce solutions, including addressing performance issues and ensuring efficient use of resources.
- Stay up-to-date with Salesforce updates and new features. Propose and implement innovative solutions to enhance Salesforce capabilities and improve business processes.
Required Skills
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 6+ years of experience in architecting and crafting full stack solutions on the Salesforce Platform.
- Must have 4+ years of Experience in architecting, crafting and developing Salesforce Service Cloud and Experience Cloud solutions.
- Minimum 2+ years of Lightning Framework development experience (Aura & LWC).
- Salesforce Service Cloud Consultant and/or Salesforce Platform Developer II certification is highly desired.
- Extensive development experience with Apex Classes, Triggers, Visualforce, Lightning, Batch Apex, Salesforce DX, Apex Enterprise Patterns, Apex Mocks, Force.com API, Process Builder, Visual Flows, Platform Events, SOQL, Salesforce APIs, and other programmatic solutions on the Salesforce platform.
- Clear insight of Salesforce platform best practices, coding and design guidelines and governor limits.
- Experience with Development Tools and Technologies: Visual Studio Code, GIT, and DevOps Setup to automate deployment/releases.
- Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Workato, Boomi, Mulesoft etc.) with Salesforce
- Experience in Agile development, iterative development, and proof of concepts (POCs).
- Excellent written and verbal communication skills with ability to lead technical projects and prioritize in a fast-paced environment.
Data Privacy Notice for Job Candidates:
For information on personal data processing, please see our Privacy Policy.
Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
0 applies
1 views
Other Jobs from Cohesity
Senior Sales Engineer - Detroit, MI
Staff Security Software Engineer
Similar Jobs
Software Engineer (Sr. Staff)
Senior Infrastructure Support Engineer
Senior Infrastructure Support Engineer
Senior Infrastructure Support Engineer
Principal Software Engineer
Principal Software Engineer
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 401 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
- The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
- Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
- We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
- We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
- From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
- We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
- If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
- EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.
What Fellow Engineers Say