Senior Implementation Project Manager

What You'll Do

• The Senior Implementation Project Manager is the leader for multiple, concurrent and complex implementation projects that vary in size and scope. The Senior Implementation Project Manager is accountable for the following:
• Collaborate with Customer Success, Data Scientists, Solution Architects and Domain Experts to design, develop, and operationalize digital solutions across various industries including O&G, Manufacturing and Power & Utilities
• Demo Cognite’s products and solutions as needed to prospects and customers 
• Work with customers and account teams to define and scope success criteria and deliverables for Cognite’s offerings as part of the Pre-Sale process
• Confirm success criteria for each project with customers and build the project plans that will ensure value delivery within scope and budget
• Oversee project execution including personnel assignment, project scheduling, and timely delivery
• Manage a complex stakeholder landscape and provide clear, concise and complete communications to customer and Cognite’s Leadership Team
• Manage project risks, escalating where necessary but also taking ownership as needed to manage customer expectations
• Get your customers’ voices heard by clearly communicating product development priorities and business value to Cognite’s Product and Engineering teams
• Contribute to the wider Cognite team culture and development by collaborating on team initiatives and building best practices for repeatable implementation processesGuide decision making, build best practices, methodologies and drive project execution milestones and targets
• Participate in hiring as we grow the project management team

Who You Are

• 7+ years experience in leading technology implementation projects for Enterprise customers 
• Knowledge of project management processes, such as LEAN, Scrum, and Agile
• Working knowledge of Design Think and human-centered design principles preferred
• Experience in industrial digitalization projects or product development of IoT, cloud solutions, or machine learning 
• Knowledge of heavy asset industry – oil & gas, power & utilities, or manufacturing
• Proven ability to execute on end-to-end SaaS project cycle-- scoping, delivery, training, and renewal 
• Ability to manage complex stakeholder landscapes (customers, end-users, internal resources, partners, etc.) 
• Experience driving standards and motivating your teams towards measurable outcomes
• Strong writing, presentation, and communication skills, including the ability to lead meetings and manage expectations
• Bachelors in Business, Engineering, Computer Science or similar work experience (Masters/MBA preferred)