Senior Microsoft Dynamics 365 CE & Power Platform Engineer

Department: Managed Services

Employment Type: Full Time

Location: Belfast, Belfast, Belfast, Hybrid

Key Responsibilities

• Design, develop and enhance enterprise solutions built on Microsoft Dynamics 365 CE, Dataverse and the Microsoft Power Platform. 
• Deliver new application capabilities, workflow automation and business process improvements aligned to customer requirements. 
• Develop and maintain custom plugins, integrations, workflows and Power Platform components. 
• Contribute to solution architecture discussions and technical design decisions. 
• Identify opportunities to improve performance, scalability, maintainability and supportability across the application estate. 
• Participate in technical design workshops and collaborate with functional consultants, architects and customer stakeholders. 

• Lead the technical implementation of approved change requests and enhancement initiatives. 
• Analyse existing functionality and recommend improvements to user experience, process efficiency and operational effectiveness. 
• Refactor and optimise existing solution components to reduce technical debt and improve long-term maintainability. 
• Support the introduction of new Microsoft capabilities and platform features where appropriate. 
• Contribute to the ongoing evolution and modernisation of the solution architecture. 

• Develop and maintain: 
• Dynamics 365 CE customisations 
• Dataverse solutions 
• Model-Driven Apps 
• Power Automate solutions 
• Custom integrations 
• Role-based security models 
• Plugin and workflow extensions 
• Ensure solutions are secure, scalable and aligned with Microsoft best practices. 
• Maintain appropriate development standards, documentation and coding practices. 

• Work closely with Azure Integration Engineers to deliver and maintain end-to-end business processes spanning Dynamics 365, Dataverse and Azure services. 
• Contribute to the design and troubleshooting of integrations involving: 
• Azure Data Factory 
• Logic Apps 
• Azure SQL 
• Azure Storage 
• WebJobs 
• Application Insights 
• Support root cause analysis of complex cross-platform issues affecting business-critical processes. 

• Support solution deployment and release activities using Azure DevOps. 
• Participate in code reviews and contribute to development quality standards. 
• Promote automation and repeatable deployment practices. 
• Collaborate with testing resources to ensure solutions are fully validated prior to release. 
• Contribute to CI/CD improvements and application lifecycle management practices. 

• Act as a senior technical resource within the delivery team. 
• Provide expert analysis and resolution of complex application issues and defects where deep product knowledge is required. 
• Participate in major incident investigations and root cause analysis activities. 
• Support knowledge sharing and mentoring within the wider engineering team. 
• Contribute to technical documentation, design artefacts and operational runbooks. 

• Work directly with customer stakeholders, business users and delivery teams to understand requirements and shape technical solutions. 
• Translate business requirements into practical and scalable technical designs. 
• Provide technical input into roadmap discussions, enhancement planning and service improvement initiatives. 
• Build trusted relationships with customers through proactive technical engagement and quality delivery. 

Skills, Knowledge and Expertise

• Microsoft Dynamics 365 Customer Engagement (CE) 
• Microsoft Dataverse 
• Microsoft Power Platform 
• Model-Driven Application Development 
• Power Automate 
• Business Process Automation 
• Dynamics 365 Security Model 
• Solution Design & Customisation 

• C# Plugin Development 
• Custom Workflow Activities 
• JavaScript & Client-Side Customisation 
• Custom API Development 
• Dataverse Development 
• Integration Design & Development 
• Solution Layering & Environment Strategy 

• Azure DevOps 
• Source Control (Git) 
• CI/CD Concepts 
• Solution Deployment & Release Management 
• Environment Management 
• DevOps Best Practices 

• Requirements Analysis 
• Technical Design Documentation 
• Solution Architecture Principles 
• Performance Optimisation 
• Secure Application Design 
• Scalable Enterprise Solution Development 

• Azure Data Factory (ADF) 
• Azure Logic Apps 
• Azure Service Integrations 
• API-Based Integrations 
• Azure Storage Services 
• Event-Driven Integration Patterns 

• Azure SQL 
• Data Migration & Transformation 
• Data Integration Solutions 
• Reporting & Analytics Integrations 

• Azure Application Insights 
• Azure Monitor 
• Performance Monitoring & Diagnostics 
• Root Cause Analysis 

• Azure App Services 
• Azure WebJobs 
• Azure Functions (Desirable) 

• Infrastructure & Application Deployments 
• Azure DevOps Pipelines 
• Release Automation 
• Cloud-Native Development Practices 

• Proven experience developing Microsoft Dynamics 365 CE and Power Platform solutions. 
• Strong hands-on experience with Dataverse, Model-Driven Apps and Power Automate. 
• Experience developing custom plugins and integrations using C# and Microsoft best practices. 
• Experience delivering enhancements and new functionality within enterprise application environments. 
• Experience working with Azure DevOps and modern ALM practices. 
• Strong analytical, troubleshooting and problem-solving skills. 

• Exposure to Microsoft Azure integration technologies. 
• Experience with Azure Data Factory, Logic Apps or Azure SQL. 
• Experience working within complex, integrated Microsoft application estates. 
• Experience in Managed Services or regulated environments.