Senior Implementations Project Manager

CodaMetrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. CodaMetrix’s  autonomous coding drives efficiency under fee-for-service and value-based care models and supports improved patient care. We are passionate about getting physicians and healthcare providers away from the keyboard and back to clinical care.

Overview

The Senior Implementations Project Manager is a member of the Implementations Team, reporting to the Director, Implementations Project Management. The Implementations team is a customer-facing team responsible for implementing and supporting CodaMetrix solutions with the goal of improving the medical coding, registration and billing efficiency at customer sites.

The Senior Implementations Project Manager is responsible for ensuring the high-quality implementation of our autonomous coding solutions at client sites, focusing on eligibility and automation during the go-live phase. The role is critical in fostering trusted business partnerships and developing synergistic relationships both within the company and with our clients.

Responsibilities

• Lead the implementation process for large health system clients, ensuring high standards of quality, eligibility, and automation at go-live.
• Manage internal and external project communications, maintaining alignment and clarity on progress, decisions, risks, and next actions.
• Marshal and coordinate engagement from subject matter experts and other resources needed for successful project execution
• Create and present detailed reports and presentations that reflect the status and health of client accounts during implementations.
• Collaborate closely with various stakeholders within the company to understand and explain complex technologies and processes, ensuring successful project implementations.
• Build and maintain trusted relationships with clients, ensuring their needs and expectations are met effectively through data driven solutions.
• Work closely with internal teams to create a seamless and integrated approach to project management.
• Develop strategies for process improvement and risk mitigation during implementations.
• Ensure the highest level of client satisfaction through effective communication and project delivery.

Requirements  

• Understanding of healthcare-specific data requirements, regulations, and workflows (e.g., revenue cycle management, AI-driven automation in healthcare) required
• Ability to manage complex, multi-stakeholder projects with precision and predictability
• Strong process discipline, leveraging frameworks like Agile, Six Sigma, or PMP methodologies to ensure smooth execution
• Experience defining and tracking key implementation metrics (e.g., time-to-value, adoption rates, customer satisfaction scores, SLAs)
• Ability to anticipate potential roadblocks based on past implementations and best practices, highlighting and preempting risks to ensure project success
• Ability to translate technical solutions into business value, ensuring alignment between customer expectations and delivered outcomes
• Ability to motivate and align cross-functional teams (e.g., engineering, product, operations, and customer success)
• Strong stakeholder management skills — keeping executives, technical teams, and frontline users informed and engaged
• Comfort with ambiguity—ability to navigate evolving requirements and shifting priorities without losing momentum
• Resilience in managing unexpected challenges, such as regulatory changes, shifting customer needs, or technology limitations
• Creative problem-solving to remove blockers and accelerate progress
• Building trust and credibility with customers, internal teams, and external partners
• Understanding and navigating political dynamics within large organizations (e.g., balancing IT, clinical, and finance interests in healthcare implementations)
• Effective negotiation skills to align priorities, manage scope creep, and maintain project success
• Ability to understand and communicate business drivers and outcomes, including the cost implications of delays
• Ability to drive project momentum in the face of obstacles and keep teams focused on the key project milestones and goals

What CodaMetrix can offer you:

Learn more about our full-time employee benefits and how we take care of our team.

• Health Insurance: We cover 80% of the cost of medical and dental insurance and offer vision insurance
• Retirement: We offer a 401(k) plan that eligible employees can contribute to one month after their first day
• Flexibility: We have a generous Paid Time Off policy, which is managed but not limited, so you can take the time you need to relax and rejuvenate
• Learning: All new hires complete our 7-week Onboarding Program where they learn about our company and each of our departments through live sessions hosted by a variety of our leaders
• Development: We provide annual performance evaluations and prioritize working with employees on what their individual growth looks like
• Recognition: We recognize the outstanding achievements of our team through annual company awards where employees have the opportunity to nominate their peers
• Office Location: A modern open plan workspace located in the bustling Back Bay neighborhood of Boston
• Additional Employer Paid Benefits: We offer employer-paid life insurance and short-term and long-term disability insurance

Background Check Notice

All candidates will be required to complete a background check upon acceptance of a job offer.

Equal Employment Opportunity

Our company, as well as our products, are made better because we embrace diverse skills, perspectives, and ideas. CodaMetrix is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment.

Don’t meet every requirement? We invite you to apply anyway. Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At CodaMetrix we are committed to building a diverse, inclusive and authentic workplace and encourage you to consider joining us.