Senior Engineering Manager, Site Reliability

About the role

We’re looking for a Senior Engineering Manager to lead our Platform Site Reliability Engineering (SRE) team. This team plays a pivotal role in designing, building, and operating the foundational platform that powers our core products and services. The Platform SRE team is responsible for ensuring the reliability, scalability, and efficiency of our cloud-based infrastructure, driving operational excellence, and enabling developer productivity through a robust "paved road" experience.

This is a high-impact role requiring a strong leader who can manage a talented team of engineers, align engineering efforts with business goals, and foster a culture of collaboration, innovation, and excellence. The ideal candidate will combine technical breadth, people management expertise, and agile project leadership to deliver on the team’s mission.

Responsibilities

• Lead and develop a high-performing SRE team, hiring and growing world-class talent.
• Foster team growth by mentoring engineers, identifying skill gaps, and managing career development plans.
• Manage performance effectively, balancing recognition of achievements with constructive feedback and coaching.
• Drive the development and operation of reliable, scalable, and secure platform infrastructure.
• Provide guidance on cloud-based architectures, distributed systems, and service-oriented design.
• Partner with engineering teams to enhance operational readiness, ensure observability, and optimize for reliability and scalability.
• Balance managing technical debt with delivering new features and meeting business priorities.
• Collaborate with stakeholders to prioritize team deliverables and align on roadmaps.
• Track and communicate progress, risks, and dependencies effectively across all levels of the organization.
• Be a leader for reliability, operational best practices, and customer-focused solutions.

Skills and Qualifications

• 7+ years of overall SRE or Software engineering experience, with 3+ years managing a team of at least 5 engineers.
• Demonstrated success in hiring, growing, and managing diverse engineering teams.
• Broad technical depth across modern cloud-based technologies and architectures (e.g., AWS, Kubernetes, Terraform).
• Strong foundational knowledge in software engineering principles, reliability engineering, and distributed systems.
• Experience building and operating platform infrastructure at scale, including CI/CD pipelines, observability, and incident response.
• Proficiency in agile planning and execution, with a strong track record of delivering features and platform capabilities.
• A customer-centric approach to solving platform challenges and driving developer enablement through the use of tooling and/or internal development platforms.
• Excellent written and verbal communication skills, with the ability to influence across teams and functions.
• Technical background to objectively evaluate complex project risks and issues
• Strong analytical, planning, and organizational skills with an ability to manage competing priorities.

Bonus Points

• Experience in reliability engineering, platform engineering, or DevOps roles.
• Proficiency with service-oriented architectures, Kubernetes, or service mesh technologies.
• In-depth knowledge of cloud cost management and optimization strategies.
• Familiarity with cybersecurity, risk management, or insurance-related platforms.

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $154,600/year in our lowest geographic market up to $227,700/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like One Medical, Headspace, Wellhub, and more!
• Competitive compensation and opportunity for advancement