Specialist Solutions Engineer - Application Performance and Security (EMEA)

Application Performance and Security Solutions Engineer (EMEA)

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  

What you'll do as a Application Performance and Security Solutions Engineer

You will work with our clients to understand their business needs and understand their current applications landscape with the goal of helping them develop a security posture that meets their requirements while also keeping their applications and assets safe according to the most recent standards in cyber security, with high levels of reliability and performance.

You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support. 

Responsibilities

You serve as a trusted advisor to our customers; helping them find the best solution for their business needs with Cloudflare.

• Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare One portfolio
• Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
• Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs
• Articulate the benefits of the Cloudflare application performance and security product portfolio vs competing solutions
• Promote retention by capturing and communicating gaps in product or features
• Collaborate and coordinate with account sales/pre-sales teams on opportunities and liaise with product management and support through the deal cycle.

Skill Requirements

• Curiosity and Learning Agility
• 3+ years of prior Technical Sales, Systems Engineering, or related experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Familiar with trends and attacks in cyber security (e.g. DDOS, SQL Injection, Cross Site Scripting, etc)
• Hands-on experience with Cloud based architectures (e.g AWS, Azure, GCP)
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Knowledge of the common web application frameworks and practices (JAMstack, Micro-services, GraphQL, event-driven architecture…)
• Knowledge of one or more common web frameworks (Django, Ruby on Rails, Laravel, Angular, React…)
• Experience with web performance testing and optimization such as RUM, Synthetic testing and deep understanding of the protocol stack (DNS, TCP, HTTP, SSL…)
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Experience with sophisticated Botting technologies and technics (e.g Residential proxies, Headless browsers, fingerprinting rotation, click-farms)
• Fundamental understanding of customer network and application architectures. 
• Experience with JavaScript, Restful APIs, JSON,  and code versioning solutions (e.g. Git, Gitlab, Bbitbucket) and scripting languages
• Hands-on experience with infrastructure-as-code (e.g Terraform, Pulumi, Ansible, Puppet, Chef)
• Fundamental understanding of the networking concepts (e.g BGP, TCP, Anycast, IP)

• Stay up to date not only with Cloudflare’s specific products, but with industry trends.

• Ability to jump in with hands-on configuration when needed
• Ability to manage a project, work to deadlines, and prioritize between competing goals

Other desirable skills areas include:

• Industry Certification, e.g. CISSP, CISA, CEH or OSCP
• Cloud Provider certification e.g AWS, GCP, Azure, OVH, Oracle OCI
• Experience in one or two industry verticals (Industry, Retail, Banking, Automotive, Supply-chain, Insurance…)
• Certification with any of the major Cloud Provider