Senior Solutions Engineer

We are looking for a Senior Solutions Engineer to serve as a technical partner to our Sales and Success orgs to bring in net new customers, grow existing accounts, and accelerate our revenue growth. The ideal candidate is a strong strategic problem solver, skilled presenter, and has enough technical ability to identify solutions for any technical challenges clients experience.

Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to handle a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.

The Role:

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Resolve technical issues, facilitate data migrations, and implement custom solutions using automations, etc.
• Design, develop, deploy and handle customer-specific proof of concept (PoC) projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.

Qualifications:

• 5+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
• Bachelors of Science in technical field preferred; completion of 4-year degree required
• Masters degree or other advanced degree preferred
• Additional relevant professional certifications ((PMP, CSM, etc.) preferred
• An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
• Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
• Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
• Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
• Available to commute to Bengaluru for customer meetings.

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