Technical Program Manager

Department: Engineering

Location: San Francisco

Employment Type: FullTime

About the Role

Own complex data and evaluation programs for AI research teams and internal partners. This role brings together technical program management, data operations, and vendor coordination to deliver high-quality data that improves LLM and agent evaluation.

What You'll Do

• Lead data and evaluation programs from scoping and requirements gathering through production, quality assurance, delivery, and retrospectives.

• Turn ambiguous technical requests into specifications with clear milestones, owners, dependencies, and acceptance criteria.

• Improve data quality processes using quantitative signals and qualitative review, including task coverage, difficulty, and reward distributions.

• Manage external vendors throughout delivery and scale reliable production pipelines.

• Improve workflows, documentation, automation, and cross-functional handoffs for data production and evaluation.

• Work with research, platform, and marketplace teams to turn findings into product improvements.

What We're Looking For

• At least 3 years of experience owning complex technical programs in AI/ML, data operations, support engineering, applied research, forward-deployed engineering, or a related cross-functional environment.

• Experience as a Technical Program Manager or Strategic Program Lead at a startup, translating ambiguity into executable plans and maintaining momentum as requirements change.

• Strong quantitative and qualitative judgment, with the ability to assess dataset quality using aggregate metrics and individual examples.

• Experience improving data quality procedures, managing vendors, scaling delivery pipelines, and documenting or automating workflows.

• Background supporting AI research teams, technical enterprise customers, or frontier AI labs with urgent, changing requirements.

• Familiarity with RLHF, reinforcement-learning environments, agent evaluations, human-in-the-loop data pipelines, annotation, or expert data collection is valuable.

• Strong written and verbal communication skills, sound tradeoff judgment, and the ability to work independently in a fast-paced startup environment.

Compensation & Benefits

Base salary is $130,000 to $225,000 USD annually. Visa sponsorship and relocation support are available for strong full-time candidates.

Location

On-site in San Francisco, California. The role is also open to remote candidates who can maintain 70% to 80% time zone overlap with San Francisco or Singapore.