Member of Technical Staff, Forward Deployed

Department: Engineering

Location: New York

Employment Type: FullTime

About the Role

Join a small, senior team building AI agents for industrial operations. As a forward-deployed engineer, you will work directly with customers to integrate and launch the product in their environments, then bring field learnings back to the product team.

What You'll Do

• Embed with customers to onboard data, run demos and proofs of concept, and deploy the product across their plants.

• Build and tailor integrations with SCADA, PLCs, historians, MES, and ERP or CMMS systems.

• Design clear, focused interfaces for industrial operators.

• Lead workshops and training sessions to support customer adoption.

• Translate customer feedback and field observations into actionable product improvements.

What We're Looking For

• Three or more years of full-stack engineering experience, including work with enterprise customers and translating their needs into technical solutions.

• Proficiency in Go and TypeScript, with production experience building LLM-powered applications and backend systems.

• Hands-on experience with Docker, AWS or Azure, graph databases such as Neo4j, and data ingestion pipelines.

• Experience with relevant tools and technologies such as Node.js, React, Postgres, and LLM APIs.

• Familiarity with industrial systems and workflows is valuable, including SCADA, PLCs, historians, MES, and ERP or CMMS platforms.

• Strong communication skills and willingness to travel regularly to customer sites.

Compensation & Benefits

Base salary range: $180,000 to $350,000 USD annually.

Location

On-site in New York, New York, United States. Regular travel to customer sites is expected.