Founding Product Designer

Department: Engineering

Location: Berlin

Employment Type: FullTime

About the Role

As the first full-time designer at a seed-stage AI customer service SaaS company, you will own the end-to-end design process for an AI-first B2B product. You will work directly with customers and alongside product and engineering teammates to shape core experiences and help the product grow.

What You'll Do

• Talk with customers to understand their needs and design solutions that address real problems.

• Own the design process for new features, from early concepts through launch.

• Identify AI product opportunities, develop concepts, and prototype ideas with customers.

• Create intuitive interfaces for AI-first workflows where traditional UI patterns may not apply.

• Partner closely with engineers to ship high-quality features quickly.

What We're Looking For

• At least 3 years of experience on product design teams.

• Experience collaborating with software engineers and enough technical understanding to discuss trade-offs pragmatically.

• Hands-on familiarity with AI or LLMs and a strong interest in building AI-native software.

• Proficiency with prototyping and design tools such as Lovable, V0, Figma Make, and Figma.

• Experience conducting customer interviews or using customer feedback to shape products.

• A track record of designing products with direct business impact and collaborating across product and engineering.

• A portfolio included with your CV, ideally showing software UX/UI work, fast iteration, and customer-centered design.

Compensation & Benefits

The salary range is $85,000 to $160,000 USD annually. Visa sponsorship is available.

Location

This is an on-site role based in Berlin, Germany.