Director, Product Management (Mobile App)

We are looking for a visionary, customer-obsessed and technology-focused product management leader with expertise in mobile app development. In this role, you will be instrumental in shaping the future of CLEAR’s mobile app experience, delivering impactful solutions that drive user satisfaction and business growth. You will be at the forefront of accelerating the growth of CLEAR’s Aviation and Verified product lines, creating a unified mobile experience that enhances the lives of millions of members while driving significant business outcomes. The ideal candidate has a proven history of delivering flexible, scalable technology solutions capable of supporting rapid growth and iteration.

What you'll do:

• Define the strategic vision and product roadmap for CLEAR’s Mobile app, ensuring alignment with the company’s overall goals and member needs
• Collaborate closely with cross-functional teams including Engineering, Finance, Operations, Member Care, Marketing, Security, and Legal to drive a shared vision and accelerate product development
• Lead the unification of CLEAR’s Aviation (B2C) and Verified (B2B2C) products within a single, cohesive mobile experience 
• Champion product excellence and innovation by balancing bigger bets with iterative product improvements rooted in performance metrics and user feedback
• Be accountable for driving measurable business outcomes, including member acquisition and retention, mobile app engagement, and CLEAR Plus subscription growth

What you're great at:

• Proven ability to lead and inspire product teams with a deep sense of customer empathy, driving user advocacy throughout the product lifecycle
• Spearheading large-scale mobile app initiatives, managing technical trade-offs, and ensuring architecture is scalable and secure for both iOS and Android platforms
• Establishing a data-driven culture that orients your team and the broader organization around key performance like mobile app user acquisition, activation, engagement, retention; and CLEAR Plus subscription conversion and retention rates
• Collaborative and strategic prioritization skills, balancing the needs of multiple stakeholders while maintaining a focus on delivering impactful solutions
• Leading with a future-focused mindset, ensuring products are not only meeting today’s needs but also ready to meet tomorrow’s opportunities and challenges
• Living and imparting CLEAR’s core values: Be Indefatigable, Bias for Action, Embrace Change, Obsessed with the Customer Experience, Speak Up, Our Great People, Own It

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $210,000 - $260,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 25+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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