Director of Data Acquisition
Team: Data
Location: Austin, TX or Remote
Commitment: Full-time
Workplace Type: remote
What You Will Do:
- This role will be expected to do the following tasks and take on additional tasks as needed:
- (35%) Team Leadership:
- Directly and indirectly manage several team members working on project management in service of data collection from highly disaggregated, nonstandardized and complex sources
- Lead a team of researchers who conduct outreach to local election officials and institutions across the country
- Ensure that researchers are appropriately staffed on research verticals each week with special consideration for each vertical’s relevant deadlines
- Create comprehensive, proactive plans around our data coverage which meet the needs of our customers
- Create a positive, motivated, and entrepreneurial team culture which prioritizes direct feedback and continuous improvement
- (25%) Data Management
- Ensure that millions of data points across domains such as candidate names, early voting locations, geospatial information and phone numbers for elected officeholders are collected and ingested with minimal error
- Create and maintain robust documentation about process, timeline and data standards across all research verticals
- Manage technical contributors responsible for database architecture / design, identifying problematic data and providing technical consultation
- Track key indicators of data quality and make proactive recommendations to improve data accuracy and robustness
- (25%) Cross Team Collaboration
- Support Sales teams by providing guidance on our data and product offerings
- Support Marketing teams by identifying unique insights and analyses from our data
- Partner with Customer Success teams looking to address customer and user tickets in a timely manner
- Make strategic planning decisions around partnerships with external vendors and scoping custom projects
- Join calls with existing customers looking for guidance on how to use our data as well as prospective customers who may have questions about our offerings
- Work closely with engineers and technical staff to maintain and develop internal tools for efficient data collection, normalization and standardization
- Partner with GTM teams to scope, develop requirements and help launch customer-facing products which use our data
- (15%) Systems & Operations
- Create and manage systems for tracking expenses required for completing research in an efficient, accurate and timely manner
- Design new systems for more efficient data collection and processing
- Predict and plan for hiring temporary researchers as needed; partner with HR to onboard them
- Manage several third-party software systems used by the team
- Review all data contracts to ensure that our teams are well-equipped to satisfy SLA requirements
About You:
- 12-18 years of professional experience including including 6-9 years of experience managing large, cross-functional teams
- Strong written and verbal communication skills
- Advanced SQL knowledge
- Product management experience
- Experience working with political data, maintaining complex datasets and designing novel ETL processes
- Committed to leveraging technology and data products to increase civic participation
- Experience working closely with Sales, CS and Marketing teams
Additional Qualifications (desired but not required)
- Experience with database architecture, data engineering or data science
- Product management experience
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