Project Manager

City Experiences is seeking a Project Manager for our Accounting operations.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Project Manager will support the SVP of Revenue Management and Merchandising in developing and executing initiatives to drive revenue growth and enhance merchandising strategies. They will collaborate with corporate and field leaders (e.g., commercial, finance, port teams) to ensure timely project delivery, track milestones, and maintain alignment across all stakeholders.

Essential Duties & Responsibilities:

Collaborate on the design of product and merchandising initiatives

Partner with corporate and field leaders (e.g., commercial, finance, port teams) to design and refine product concepts and launch plans

Drive the development of new sales initiatives (e.g., VIP upgrades, premium certificates), coordinating with Sales, Marketing and port teams to ensure bottom-up ideation and adaptation to markets

Align functional teams on product strategies, ensuring operational readiness and marketing alignment

Develop Business Cases and Drive Strategic Planning

Build business cases and model scenarios to assess the viability of new products / programs

Lead data-driven analyses to support decision-making on new product launches and program updates

Define milestones, KPIs, and project plans to track progress and measure success

Program Manage Cross-Functional Initiatives

Oversee the execution of new programs, ensuring timely delivery and resource alignment

Provide project management expertise for new programs (e.g., loyalty platform overhaul)

Troubleshoot challenges and adjust plans to meet evolving priorities

Support cruise product optimization

Facilitate integration of new products to ensure consistency across cruises and drive revenue

Lead initiatives to collect and analyze onboard data, identifying opportunities to expand offerings

Track success of new product launches to consistently adapt and innovate based on customer data

Requirements & Qualifications:

• 5+ years experience required in strategic planning, revenue management, project management or business / corporate development roles
• Demonstrable experience with financial modeling and forecasting
• Executive communication experience
• Travel and Transportation experience preferred

• Strong project and program management skills working across multiple divisions, departments and projects

• Ability to build complex business cases utilizing several data sources

• Strong problem-solving skills

• Demonstrated ability to successfully collaborate with and influence others without direct reporting lines

• Strong ability to structure problems and resolve roadblocks

• Must be comfortable working both independently and as a member of the team

• Demonstrated ability to quickly adapt to changing environment

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 

 Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations. 

We encourage qualified applicants with arrest and conviction records to apply.