**Technology Product Owner - VP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Technology Product Owner is a senior role within the AML Product team at Financial Crime & Screening technology team. This Position will be supporting the critical AML Client 360 datahub product where we are consolidating data across all line of business for end user analytics.

The Product Owner is responsible to drive the product vision. Product owners need to understand the “Why?” behind the product development,” Who is it for?” and “what value?” does the product create for the business. Product Owners take the strategic and tactical decisions for the final product.  A product owner is empowered to take the product decision and need to be available for the team to clarify the requirements.

Responsibilities: 

• Own and develop the product / value stream vision which will be the north star for driving strategic outcomes for the Scrum Team(s) supported

• Inspire the team to deliver upon the goals

• Lead the product functional design process and create the product roadmap based upon an intimate knowledge of the users and technology

• Work in an agile environment by continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks

• Responsible to create Product features and epics functionalities in JIRA which enable achievement of business goals by collaborating with stakeholders.

• Create and own the product backlog prioritizing features which enable maximizing the business value

• Facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint

• Participate in the testing /review sessions and provide support for release.

• Oversees user acceptance testing to identify and remedy defects and approves final testing results.

• Accept the work completed by the team prior to release to production.

• Drive alignment of peer Product teams and coordinates with / understands Stakeholder priorities to act as the voice of the customer.

• Interact with the Architecture and Engineering teams throughout the product development lifecycle to ensure successful delivery meeting Definition of Done

• Track and report product performance post-launch to evaluate / request future investment.

• Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes

• Develop the culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies

• Participate in Scrum events representing the Product, and alignment with the Product Manager vision.

Qualifications 

• 7+ years working in agile culture with 3+ years of relevant experience working as a Product Owner preferably in banking domain and within the AML area.

• SAFE Product Owner certifications

• Demonstrated ability to prioritize the items that maximize business value while receiving requests from multiple stakeholders at the same times

• Possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment

• Excellent problem solving and decision-making skills.

• Very good understanding of data architecture, data mapping, data dictionary, data quality and completeness

• Ability to understand data requirements, proficient in creating complex SQL queries and analyze and validate data. Have worked on complex ETL projects.

• Person with Problem solving skills, Curious and Inquisitive nature and shows attention to details.

• Proficient in MS Excel, PowerPoint

• In depth data analysis and analytical skills with the ability to synthesize findings and be able to present key insights to stakeholders

• Successful track record of developing products within deadlines and commitments.

• Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives. 

• Expertise with agile tools suites including Atlassian, MS Teams or similar agile management tooling 

Preferred Qualifications 

• Knowledge on AML and working on Compliance / Regulatory domain, multi-year consent order type efforts

• A passion for learning and a desire for personal growth, through self-study, formal classes, or on-the-job training

• Be an active leader in the product owner community

Education

• Bachelor’s degree or equivalent with customer centric mindset to focus on client needs

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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