Sr. Private Platform Infrastructure Engineer - VP

About Citi:

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers’ client and partner processes to deliver excellence through secure, reliable, and controlled services.

Citi Technology Infrastructure provides the critical technical foundation for Citi’s operations and is responsible for delivering IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured platforms and data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Sr. Private Platform Infrastructure Engineer plays a critical role in fulfilling the firm’s commitment to safety and soundness by ensuring Citi delivers efficient and high-quality solutions and technologies, coordinating foundational macro technology strategies, ensuring Citi’s readiness to safely leverage new technologies, and making Citi a competitive destination for the best technical talent.

The Sr. Private Platform Infrastructure Engineer (VP) role is one of the key roles that exist on the team. In this role, you will be part of the global Private Platform Services Engineering team responsible for end-to-end solutions engineering and certification for virtualization products supporting our internal private cloud.

The position reports to the CTI Global Private Platform Services manager. The successful candidate will focus on designing, implementing, and maintaining virtualization private/hybrid platforms, with primary emphasis on VMware, VCF, Hypervisor, Nutanix, Containerization technologies and cloud-native solutions.

Job Overview:

The ideal candidate for Sr. Private Platform Infrastructure Engineer will have extensive hands-on experience in managing large-scale virtualization environments and cloud-native solutions. As a technical lead you will be responsible for a variety of engineering activities including the design, acquisition, and development of hardware, software, and network infrastructure in coordination with other Technology teams. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.

Responsibilities:

• Lead the engineering, proof of concept, deployment, and ongoing management of VMware, Nutanix, and Containerized environments.

• Design, certify, and implement highly available and scalable infrastructure solutions to support critical business applications.

• Ensure efficient resource utilization across virtual and cloud environments to meet performance, security, and availability requirements.

• Develop automation scripts and tools to streamline operations, reduce manual intervention, and improve infrastructure reliability.

• Utilize configuration management tools (e.g., Ansible, Terraform) to automate the provisioning and management of virtual, cloud, and containerized environments.

• Implement comprehensive monitoring solutions to proactively detect and resolve issues across virtual, cloud, and container environments.

• Troubleshoot and resolve complex technical problems, ensuring minimal downtime and maximum performance.

• Regularly analyze system performance and make recommendations for improvements. Create and maintain detailed documentation of infrastructure designs, configurations, and procedures.

• Mentor junior engineers and provide technical guidance to cross-functional teams.

• Evaluate products, develop prototypes, contribute to design initiatives, and assist with implementation where required.

• Work with various cross functional infrastructure teams to identify and resolve problems.

• Consult with end users and clients to identify and correct systems problems or propose solutions.

• Assist in the development of software and systems tools used by integration teams to create end user packages.

• Adhere to Citi technology standards, audit requirements and corporate compliance issues and requirements.

• Apply knowledge of engineering procedures and concepts and basic knowledge of other technical areas to day-to-day activities

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum 7+ years of progressively advancing experience in large-scale, enterprise class roles supporting private cloud IT infrastructure.

• Expert knowledge of VMware vSphere, vSAN, VCF, NSX, and virtual Load Balancers (AVI and/or F5)

• Hands-on experience with Nutanix AHV and Prism Central

• Proficiency in Google Cloud services, including Compute Engine, GKE, and networking.

• Experience with infrastructure automation tools (e.g., Ansible, Terraform).

• Current expertise in Deployment, Configuration, LifeCycle Management of VMware related products including the VMware Cloud Foundations stack consisting of but not limited to vCenter, ESXi, VCF Operations, VCF Automation, and VMware Aria Suite of products.

• Expert design, implementation, and support experience with Nutanix Prism Central, AHV, AOS and other on-prem hypervisor technologies.

• Experience in public cloud solutions such as Google, Azure, AWS are a plus.

• Proficiency with server hardware including modern Dell and HP platforms, GPUs, and Network Interface Cards/Drivers

• Familiarity working in Financial Services or other large, complex and/or global environments required.

• Possess soft skills interfacing with project management, project planning, and writing technical documentation.

• Consistently demonstrates clear and concise written and verbal communication.

• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities, and related reporting metrics to maintain compliance with best practices.

• Demonstrate analytic/diagnostic skills with ability to promptly reach resolutions to hardware, software, networking, or storage related issues.

• Ability to work in a matrix environment and partner with offshore virtual teams.

• Ability to work independently, multi-task, and take ownership of various parts of a project or initiatives.

• Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements.

Certifications (Preferred but not required):

• VMware Certified Professional (VCP)

• Nutanix Certified Professional (NCP)

• Google Cloud Certified

• Certified Kubernetes Administrator (CKA)

• Red Hat Certified Specialist in OpenShift

Education:

• Bachelor's degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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