Senior Product Manager, Securities Services, Custody, Director

Title: Senior Product Manager, Securities Services, Custody    

Business: Services

Division: Direct Custody and Clearing

Officer Title: D

C-Grade: C15   

Location: Frankfurt

Legal Entity: CEP        

Role posted until 20th o August

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in client management, custody products and communication to Citi’s Securities Services Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Securities Services in Europe is made up of four clusters. Central Europe, Northern Europe, Southern Europe and the Nordics. We are looking for a Senior Product Manager who will be based in Frankfurt and will be part of the German custody team, but   is also part of a larger team, the Northern Europe cluster. 

Overall objective is to promote Citi’s custody products, to develop the market, advocate for improvements, increase market share and maintain our competitive position. The Senior Product Manager will confidently and convincingly communicate and explain Citi’s service offering and the intricacies of the market to clients and prospects, provide the best service and attract new clients as part of their role.

What you’ll do

• Drive and support new business growth and provide local support for opportunities (such as competitor intelligence, RFIs, RFPs, roadshows, due diligence activities etc.), as well as high standard responses for AFME and Thomas Murray questionnaires.

• Identify and support sales opportunities (take-away campaigns/domestic client opportunities) as well manage client implementations and client onboardings.

• Holding financial control and budget for the country and identify and run initiatives to increase revenue and reduce expenses. 

• Leverage your local knowledge of clients and infrastructures to optimize the outcome for Citi and for its clients. An ideal candidate may already have a strong understanding of the requirements of large institutional custody clients including Banks, Brokers, Global Custodians. Asset Managers, Asset Owners  and other intermediaries.

• Put client needs at the forefront of what we do to provide the best-in-class service, understanding our clients’ needs and expectations for both Intermediaries as well as Investor clients. Acting as the escalation point for client related issues.

• Work with the operations team to eliminate root causes of services issues and client inquiries, working with regional management on product improvements and ensuring servicing and capacity problems are addressed.

• Introduce new products and/or improve product functions and features to meet client needs.

• Comply with risk, and compliance policies on a local, regional, and global level with timely and effective escalation and ensure successful audits both internally and externally.

• Represent Citi in the market and attend market meetings, with the aim of influencing the alignment of national legislation and the adoption of agreed regional/global market standards to foster harmonisation, through strong leadership in the local Industry associations and industry working groups which includes engaging with local digital and new technology initiatives. Maintain close relationships with the market regulators and the market infrastructures.

What we’ll need from you

• Ability to assume franchise ownership of the German custody product. Issues and scenarios will vary and the ability to react quickly to address, adjust and remediate is imperative.

• Relevant experience in securities clearing and settlement and extensive knowledge in capital markets, market infrastructures, T2S platform, local Tax and European capital markets regulation as well as functional experience in marketing and product development.

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. You will need to be comfortable working both in a supervised and unsupervised capacity, adjusting priorities quickly as circumstances dictate.

• Consistently demonstrate clear and concise written and verbal communication.

• Demonstrated analytical skills

• Ability to work in a team-oriented environment

• The ideal candidate should have a proven intellectual grasp of the industry and demonstrate a successful track record from prior positions. The role requires good interpersonal and leadership skills to build internal consensus on strategy and execution and to establish the requisite rapport with top client accounts. 

• By joining Citi in Germany, you will be part of a business casual workplace with a hybrid working model ( 2 days working from home per week).

• Bachelor’s degree/University degree or equivalent experience. Master’s degree preferred

• Fluency in English and German languages

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of custody business. Every day there will be new business challenges that will help you develop new skills that can drive your career.

By joining Citi Frankfurt, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-BA1

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

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