Key Responsibilities – Client Onboarding and Migrations:
• Delivery of all Migration Requirements to migrate processes from onshore location to offshore location
• Responsible for completion of all data mapping requirements for all systems impacted Migrations
• Collation, monitoring and delivery of all evidencing required by the the Migration framework
• Requirements collation for migration approach and execution
• Ensure suitable documentation produced to a high standard, as required on all assigned pieces of work to support delivery and ensure a complete audit trail
• Communicating risks and issues to the senior stakeholders in a timely manner
• Participation in meetings as defined by Migration charter / plan
• Responsible for participation and provision of input to any migration tool configuration or build requirements
• Complete all Migration testing requirements to prove out migration processes and timings
• Raise all issues/concerns identified risks promptly to senior stakeholders
• Responsible for input into issue resolution as required
• Implementation of Migration runbooks and rulebooks (KSDs)
• Supporting the client relationship within the Migration framework
• Investigation and explanation/resolution of migration differences to allow client sign-off
Key Responsibilities – Site Communicator
- Site Communications - Pan India & CSC Gurgaon mailers
- Manage/update CSC Gurgaon Quarterly scorecard
- CSC Events - Coordinate events (planning, logistics, pics, communications, etc.) – e.g. Equithon, Gratitude, Townhalls, CSC Photoshoot, etc
- CSC India calls/meetings/events – Represent Gurgaon in CSC India events/forums and promote Gurgaon participation
- Maintain Site HC, Metrics & Decks – e.g. Monthly HC reconciliation with Site Leadership Team mapping, CSC Gurugram Overview, Site Leadership Org Charts, Client Showcase Area, SLT Bios, TV displays, etc.
- SSO Decks & mailers – e.g. SSO Gurgaon & Pune Overview, Senior/Client visit decks, adhoc decks, etc.
- Tasks from CAO
- SLT Meeting - Publish MOM
- Site Awards - Nominations/ release awards, etc
Key Skill Sets:
• Excellent organization and analytical skills
• Strong numerical skills
• Excellent communication skills (oral and written)
• Good working knowledge of MS applications
• High level of attention to detail
• Ability to work under pressure and to meet tight timescales
• Ability to work as part of a team and independently
Others:
• Good working knowledge of MS applications, especially Excel
• Business Analysis experience essential
• Previous experience of Data / Process Migration projects essential
• Experience of working in Project teams desirable
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Fund Accounting------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
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