Head - Control Testing Automation- Senior Group Manager

About CITI

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.

About AIM:

Global Analytics & Information Management (AIM) provides central capabilities globally across Citi’s Global Consumer Bank P&Ls, which includes Credit Cards, Retail Bank, Retail Services and Mortgage to stand up enterprise-level analytics capabilities and platforms. This central organization is focused on driving risk management and marketing programs to deliver a customer focused service experience across Citi relationships for our clients. This group drives data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world.

About Control Testing Automation:

This team plays a significant role in managing risks of the organization with below activities.

• We simplify, streamline, and automate controls—strengthening our ability to prevent issues.
• Control Testing Automation Team automates manual testing through data driven capabilities using industry standard tools & techniques in collaboration with Business, Internal Audit, Internal Citi Risk and Control and Technology.
• Through automation we identify control, testing gaps and provide the evidence to Business/Risk teams to mitigate any type of risk like Regulatory/AML/KYC/Sanctions/Anti Bribery/Sales Practice/Reputational/Fraud and Theft.

The AIM organization is looking for an individual to drive strategic thought leadership as we expand our Controls Testing Automation capability, act as liaison with business partners between various geographies and India and ensure delivery excellence.

The senior leader is essential to drive the growth of the team and we need someone who is excited about re-imagining the future of Control Testing Automation through Analytical solutions. The leader would make talent management an everyday priority, continually uses networking skills to leverage all parts of Citi businesses to enhance the working environment.

Job Description Summary

• This role would be leading the Control Testing Automation engagement and will be accountable for managing the E2E Delivery seamlessly.
• This person would be expected to drive strategic thought leadership and implement these strategies as we look at expanding the scale of this team multifold.
•  The role will devise and execute all the hiring, retention, talent development, performance management and project delivery practices in line with the AIM India organization.
• This role would be focusing on strategizing and driving continuous efficiency across the span of Control Testing process.

Job Description

Essential functions of this position:

• Strong understanding of application of analytics to Operational risk and controls would be an advantage. Prior experience working with Controls organization would be an advantage.
• Responsible for end-to-end delivery of control testing automation tools for entire group, overseeing entire Control Testing Automation life cycle from requirement management to implementation.
• Identify opportunities and drive continued efficiency through process streamlining and automation.
• Advise/update the senior management on strategic development and key planning issues from talent, budget, capacity and tech ecosystem perspective and make recommendations on major decisions including formulation of policy
• Develop and implement data analytics strategies to support business objectives and drive decision-making processes.
• Stay current to industry trends and emerging technologies in data analytics, AI-ML and automation  to constantly improve process and methodologies.
• Liaison with Business, R&C teams, Operations and Technology stakeholders to identify Control Testing Automation future opportunities and create framework around it.
• Critically Assess new tools and identify those that align with organizations goals and technical landscape.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
• Partner with HR and business partners to drive talent as a critical enabler. Ensure key talent priorities for engagement are aligned with the business strategy and priorities
• Act as the key interface with the business stakeholders
• Working with local Legal, Compliance and Finance teams to define/modify the processes as required for seamless operations and delivery.
• Provide leadership, coach and guide the employees in functional matters, important to have good functional/business understanding.
• Champion a collaborative culture and provide inspirational leadership to create a healthy work environment.
• Establish robust & consistent governance framework & process with all key stakeholders covering topics such as MCA, COB, Information Security, Data Privacy, adherence to all internal and external controls frameworks, training etc
   

Required Leadership and Interpersonal Skills:

• Takes personal responsibility to lead by example
• Understands and appreciates diverse backgrounds
• Demonstrates strong ethics
• Effectiveness in working within a matrix organization is essential
• Strong influencing skills that help drive organizational change are a must
• Strong relationship management skills
• Should be an articulate and effective communicator, with an energetic and approachable style
• Candidates must have effective negotiation skills, a proactive and 'no surprises' approach in communicating issues, strength in sustaining independent views, and the ability to work effectively at the highest levels of the organization
• Contributes to a positive work environment
• Shares knowledge and supports diversity
• Ability to successfully manage relationship with senior leaders in the Global Consumer Banking and Analytics Organization

Qualifications

Education Required:

• Bachelor’s degree in any of the quantitative discipline: Mathematics, Economics, Operations Research, Business Finance, Statistics
• Master’s Degree in Finance/Mathematics/Management is preferred
• Required Years of Related Experience: 15+ years of experience
• Minimum of 10 years of management experience will be necessary to be able to provide leadership while interfacing with  global functional senior management team in NAM & APAC region
• In-Depth understanding of Talent Management and governance functions
• Experience in similar COE set ups either in a functional leadership role or as a line manager with strong exposure to Talent Management, Governance, Risk is preferred.

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Job Family Group:

Decision Management

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Job Family:

Data/Information Management

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Time Type:

Full time

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