Director, Global Head of KYC Policy & Standards (Hybrid)

Description:

The KYC Policy and Standards Head will join the AML Prevention Team, reporting to the Global AML Prevention Head. 

The role will have responsibility of key areas of the KYC Program, including all KYC Policy documents, documentation of international KYC Regulatory requirements, change management and maintenance of documents, supporting within execution of KYC, modernization of KYC.  They will lead a team of experienced Compliance professionals to ensure that our customer onboarding and reviews align to policy, regulations, and legal requirements.  They will interact with Senior Compliance, Legal, Business, Operations, Technology and Risk leadership, and will need to build strong working relationships across all functions to deliver on policy implementation.

Responsibilities:

• Own and oversee all KYC Policy and Standards documents.
• Manage and own the U.S. KYC regulatory obligations, inclusive of CDD Rule and the Corporate Transparency Act (CTA). 
• Manage team of international compliance members to liaise with in-country AMLCOs to identify, analyze, and document globally applicable KYC regulations.
• Act as the subject matter expert on Citi’s KYC Policy and Standards and support the various stakeholders by providing advisement and credible challenge concerning processes, controls, monitoring plans, system designs, etc.
• Develop and oversee multi-year roadmaps for the modernization of KYC documentation, including revising the design of Citi’s global KYC policy repository. 
• On behalf of Compliance, own, develop, and implement enterprise-wide KYC requirements by tailoring policy requirements commensurate with residual AML risk and control environment.  For lower risk clients, products, and services, partner with Senior Compliance Leaders, analytic teams, and 1LOD to identify populations of lower risk clients and develop tailored solutions.
• In conjunction with 1LOD, create business plans, prioritization, and rationale for investments (e.g. tech spend) to support solutions to reduce internal expenses and support the Customer Product Office’s initiatives to increase CX.
• Leverage KYC data to identify areas within program that require sizable Citi resources, partner with KYC operations to review existing processes, and partner with 1LOD to modify procedures or controls to be more efficient, where possible.
• Partner effectively with cross-functional teams to drive compliance initiatives and resolutions to compliance issues.
• Oversight of global Exceptions and Manual Controls ensuring second line challenge and review.
• Liaise with corporate technology teams, where necessary, in the design and build of KYC requirements in central KYC Platforms.

Qualifications / Experience needed:

• Must have 15+ years of experience in KYC and experience managing C-Suite stakeholders.
• Managerial experience required
• Global Regulatory exposure
• In-depth understanding of Policy management, technology integration, and 1LOD execution processes of KYC.

Education:

• Bachelors (4 Year University) Degree or equivalent experience required
• JD or Masters (MS or MBA) Degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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