Cybersecurity Operations, Project Delivery Lead, SVP (C14)

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Team:
The Cybersecurity Operations (CSO) Services, Strategy, and Roadmap team (SSR) operates within the Cybersecurity Fusion Center organization to provide and facilitate adoption of medium- and large-scale solutions to all Cybersecurity Operations teams. SSR also provides strategy planning, development, and execution as well as resource optimization and total Book of Work management for CSO teams.

Cybersecurity Operations (CSO) minimizes risk and potential impact of cyber incidents through rapid response, efficient communications, intelligence-enabled analysis, and continuous exposure & vulnerability management. With a focus on emerging technologies, CSO is made up of best-in-class talent, providing hardened-but-simplified security operations for Citi staff, applications, infrastructure, and networks. The Cybersecurity Fusion Center (CSFC) provides the backbone of cyber operations, connecting and enabling the operational teams in CSO to efficiently address ever-changing threat and regulatory landscapes.

The Role:
We are seeking an experienced Project Delivery Lead to oversee the Cybersecurity Operations (CSO) Book of Work and related transformational programs and projects. This lead will be responsible for organizing, planning, and prioritizing CSO project initiatives and drive some of the transformational efforts alongside the greater team. This position reports to the CSO SSR Group Manager and has joint accountability to the Global Heads of the Cybersecurity Fusion Center and Cybersecurity Operations.

Responsibilities

• Manages the total annual Book of Work for Cybersecurity Operations
• Drives effort prioritization between CSO and partner teams
• Develops and maintains project plans including all internal process navigation
• Oversees investment collection, planning, and management for CSO teams
• Owns implementation projects in existing tools/platforms and new products
• Leads and facilitates executive briefings on Cybersecurity Book of Work/project progress
• Manages stakeholder meetings for solution definition, development, and production
• Supports ongoing management of Cybersecurity products and projects
• Contribute to vendor exploration, relationship establishment, and negotiations
• Assist in developing and running the framework of Operations Strategy for CSO
• Coordinates regular strategic planning reviews with senior CSO management

Qualifications

• 8+ years' experience working on Cybersecurity projects/programs with 2+ years' experience on Agile specific projects
• Must have experience facilitating ServiceNow SaaS projects, preferably with SecOps and IRM/GRC modules
• Strong proficiency with Jira or similar tools
• Project Experience with Agile methodology, vendor engagement, and experience with managing consulting engagements
• Experience working in cross-functional teams across complex and highly regulated organizations
• Diverse problem-solving experience gained from driving change-leadership activities
• Ability to structure less defined requirements into measurable tasks and milestones
• Strong interpersonal skills, with the ability to build consensus and secure buy-in from multiple levels of stakeholders and peer teams
• Superior organization and experience managing many tasks and dynamic priorities simultaneously
• Proven ability to listen to all levels of peers and stakeholders to ensure solutions processes support the most critical, if not all, needs as well as ability to ensure appropriate resource availability

Education

• Bachelor’s degree/University degree in related field or equivalent experience
• Master’s degree preferred

Certifications

• PMP/PgMP or equivalent certifications
• CISSP, CISM or the willingness to obtain within the first year of employment

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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