Cloud Security Incident Remediation Lead, VP (C13)

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Role:

Citi's Cloud Incident Response (IR) Team is looking for a highly skilled and experienced cloud incident response practitioner to support critical efforts aimed at protecting Citi public cloud infrastructure, assets, clients and stakeholders. This is a demanding role with global visibility and responsibility. This role will be a technical subject matter expert and an ambassador for the Cloud Incident Response team. You will be assigned to Citi's Vulnerability Assessments and Cloud SecOps team and will collaborate closely with a talented cadre of cloud security specialists and cloud incident responders to react urgently to security events. Your observations and recommendations will impact security decisions across the organization and play an important part in maturing Citi's security posture.

As an individual contributor, you will be a hands-on responder who triages and investigates cybersecurity incidents in Citi's public cloud environments. This position will be technically challenging and rewarding while providing ample opportunity to establish partnerships, mentor colleagues and shape team culture. One guarantee is that no two days will be the same. 

Responsibilities

• Lead and support in-depth triage and investigations of urgent cyber incidents and remediation in Cloud
• Facilitate Cloud focused investigations by analyzing logs relevant to the underlying cloud service provider (CSP)
• Utilize automation to gather forensic artifacts such as memory, disk, etc. for in-depth analysis and investigations
• Take ownership of Cloud incidents and drive them to conclusion
• Perform Cloud-native automation to run resource containment actions as relevant to sources of compromise and/or malicious activities in scope
• Conduct host-based analytical functions (e.g. digital forensics, metadata and data analysis) to uncover Indicators of Compromise (IOCs) and/or Tactics, Techniques and Procedures (TTPs)
• Establish clear narratives to describe investigative findings and working theories
• Clearly and concisely articulate any recommendations that arise from investigative activities and converse confidently with both technical and non-technical stakeholders as needed
• Document investigation analysis objectively capturing the Who, What, When, Where, Why and How as related to the incident
• Develop, document and maintain operationally effective playbooks to deal with Cloud-based incidents
• Own and drive the development of new automation capabilities and supporting playbooks as per assigned domains within Cloud
• Work with application and infrastructure stakeholders to identify key components and information sources such as cloud environments, instances, middleware, applications, databases, logs, etc.
• Collaborate with global multidisciplinary groups for triaging, defining the scope and investigating large-scale security incidents
• Build and nurture key stakeholder relationships with partners in the CISO business function that are essential to the IR team success
• Actively participate in Threat modelling of new services/capabilities, readiness exercises such as purple team, tabletops, CTF’s etc.
• Stay curious, current and up to date with the evolving landscape of threat activities, cybersecurity best practices, and newer Cloud services/capabilities

Qualifications

• 4+ years' professional experience in Cloud Security and/or Information Security owning security incident remediation or demonstrated equivalent capabilities
• 2+ years' hands-on experience working in Cyber Incident Response and Investigations in enterprise environments with Cloud and Forensics components
• Hands-on DevSecOps experience with Cloud environments and underlying storage, compute, monitoring and security-oriented services
• Hands-on experience with analyzing and pivoting through large data sets of logs
• Prior experience with common security-focused Cloud services on one or more CSPs, i.e. AWS, GCP, Azure/M365
• Experience with Container Orchestration services such as AWS EKS and/or GCP GKE along with methods and tools (e.g., Docker, Kubernetes) 
• Linux/UNIX OS specifically in command line (CLI) use and basic file system knowledge
• Working knowledge of relational database systems and concepts (SQL Server, PostgreSQL, etc.)
• Proficient in basic scripting and automation of tasks (e.g., PowerShell, Python, CloudFormation, SSM Automation etc.)
• Strong working knowledge of Networking Protocols and Cloud Infrastructure Designs including routing, firewall functionality, host and network intrusion detection/prevention systems, encryption, load balancing, and other network protocols
• Must have flexibility to work outside of normal business hours when necessary
• Working knowledge of Cloud-enabled database offerings on CSPs such as Snowflake, MongoDB is a plus
• Working knowledge of CNAPP/CSPM tools such as Twistlock, Aquasec, Wiz, Lacework, etc. is a plus

Education

• Bachelor's degree in a technically rigorous domain such as Computer Science, Information Security, Engineering, Digital Forensics, etc.

1 of more of the following Certifications is highly preferred:

• AWS Certified Solutions Architect - Professional
• AWS Certified Security - Specialty
• GCP Professional Architect
• GCP Professional Cloud Security Engineer
• Certified Kubernetes Security Specialist
• SC-400 Information Protection and Compliance Administrator Associate
• SC-200 Security Operations Analyst Associate
• AZ-500 Azure Security Engineer Associate
• MS-500 Microsoft 365 Certified: Security Administrator Associate

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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