Central Controls - Chief of Staff Team - Business Management, VP (Hybrid)

Central Controls is responsible to drive consistent improvements in Citi’s controls across all businesses and functions. The team works toward setting parameters and developing frameworks, standards and policies for all Citi businesses and functions to follow, in a consistent, standardized fashion.

Within Central Controls, the Chief of Staff team is responsible for maintaining all operating routines, identifying optimization opportunities across all business/functions, and serving as the main support utility for senior management. 

The Strategic Program & Business Management, within Central Controls Chief of Staff team, is a senior position, reporting to the Chief of Staff for Central Controls.

Job Responsibilities:

This position will involve significant independence and autonomy to strategize, present, implement, and report on Workforce Management remediation efforts for a fast-growing global Central Controls team.

The candidate will be required to partner across the entire COO organization to coordinate, implement and execute adoption of key regulatory commitments pertaining to Workforce Management for Central Controls. Through strong engagement with Workforce Management, COO Business Execution, and project management teams, the candidate will proactively communicate both strategy and implementation plans, and work with relevant stakeholders to build, manage and implement remediation plans across Central Controls. The position will also be responsible for closure of regulatory programs by ensuring full and consistent alignment with Workforce Management activities and artifact delivery requirements.

In addition, the position is expected to engage with additional operating routines within the Chief of Staff team, including but not limited to: budget & headcount analytics, regulatory reviews, strategy & planning, and Voice of Employee & people initiatives.

Qualifications

• 6 plus years of Financial Services experience required, working with senior management in a project management and implementation capacity
• Strong Excel and PowerPoint skills, pertaining to data analytics and presentations required
• Seasoned individual with ability to execute against multiple strategic concurrent projects with little supervision and elevated deliverable timelines
• Self-starter comfortable working in dynamic environments
• Prior experience implementing remediation initiatives a plus
• Proven track record of seeking out information and making informed recommendations
• Experience in Demand and Capacity planning and supervisory experience a plus
• Experience in Regulatory Project management or Technology projects a plus
• Experience in reengineering business processes, controls and metrics a plus
• Experience in Program Management and/or People Management a plus
• Strong relationship management, influence and communication skills
• Comfortable challenging status quo to deliver outcomes
• Exceptional organization skills

Education: Bachelor's degree/University degree or equivalent experience. Master's degree a plus

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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