Senior Manager - Business Analytics

Location: Bangalore Karnataka India

Time Type: Full time

Job Description

This Vice President, Business Analytics role, is part of the AIM Wealth Analytics team based in Bangalore, India, supporting the Wealth International cluster (North Asia).
The Wealth International (WI) team supports various business functions, including Campaign planning, delivery, business reporting, and analytics. The team collaborates closely with North Asia DA&I teams and business stakeholders to deliver value.
In this role, you will lead a highly talented team of analysts. Your responsibilities include managing and enhancing delivery engagement across campaigns, MIS, and analytics functions. You will also oversee end-to-end delivery for these three functions, strengthen engagement with business and local counterparts, and drive value through robust business analytical frameworks and decision-making

Responsibilities:

• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Ensures analytics drive appropriate marketing investment decisions and marketing plan activities
• Analyzes performance of marketing programs and business initiatives
• Ensures analysis drives appropriate marketing investment decisions and marketing plan activities
• Guides, influence and convince others, in particular colleagues in other areas and occasionally external customers.
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Makes and implements recommendations through the use of data analysis and segmentation methodologies
• Integrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requests
• Manages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Competencies /Skills:

• A proven track record of enabling decision-making and problem-solving through data. You combine strong conceptual thinking with a robust quantitative and data-centric approach.
• Excellent Problem Solver: A critical thinker who asks the right questions, distills complex situations, and develops intelligent solutions.
• Strong Team Player: Builds trusted relationships, offers unconditional assistance, actively listens, shares knowledge, and consistently provides support.
• Strong Communicator: Communicates clearly, both verbally and in writing. You effectively structure and present your work to partners and leadership.
• Clear Results Orientation: Focused on achieving both short-term and long-term goals. You have experience driving and executing initiatives in demanding, fast-paced environments, always mindful of risks and controls.
• Innovative: Constantly challenges yourself and your team to discover better and faster ways of working.
• Empathetic Leader: Treats the team with empathy, fosters a supportive and open environment, and encourages diverse perspectives.

Qualifications:

• Experience: 10-15 years in Business Analytics & Transformation roles, proficient in data analytics tools/technologies such as SQL, SAS, Python, PySpark, and Tableau.
• Stakeholder Engagement: Experience interacting with senior stakeholders across the organization, managing end-to-end conceptualization and implementation of data strategies, standardizing data structures, identifying and removing redundancies, and optimizing data feeds.
• Communication: Excellent verbal and written communication skills, communicating seamlessly across team members, stakeholders, and cross-functional teams.
• Influence & Thought Leadership: Strong capability to influence business outcomes and decisions in collaboration with AIM leadership and business stakeholders. Demonstrates thought leadership in partner meetings, proactively driving innovative solutions through excellent stakeholder management.
• Financial Services Expertise: In-depth understanding of various financial service business models and expert knowledge of advanced statistical techniques, including their application to drive substantial business results.
• Analytical Leadership: Strong analytics thought leadership skills and effective project planning management. Problem-Solving: Strong creative problem-solving skills.
• People Management: Demonstrated experience in leading and developing teams.
• Data & Analytics Ecosystem: Strong understanding of the data and analytics ecosystem. Ability to establish a scalable analytics framework encompassing data strategy, process optimization, actionable insights, and visualization techniques (e.g., Tableau).
• Data Translation: Proven ability to translate complex data into actionable insights, leveraging data analytics tools and techniques for organizational problem-solving.
• Performance Management: Consistently sets high-performance standards, providing effective mentorship and coaching. Demonstrates ownership and accountability for career progression, performance management, individual development plans (IDP), and conflict management. Focuses on retaining talent, managing attrition, and facilitating career mobility.

Education:

• Bachelors/ Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Most Relevant Skills

------------------------------------------------------

Other Relevant Skills

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.