AVP, Project Manager - Operational Risk Management (Hybrid)

The Project Manager stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Delivery of Projects and Programs under Operational Risk Management and broader Independent Risk Management family in the United Stares as well as globally.
• Manages a large multi-faceted programs and / or projects at the same time.
• Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
• Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
• Uses best practice PMO methodology to create robust project plans to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.
• Applies a proactive approach in routinely tracking the project participant progress against project goals.
• Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
• Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
• Drives end results of the project as a representative of ORM.
• Works closely with multiple stakeholders to define a project scope and objectives for project members.
• Assesses project risk potentials and discover potential problems before they occur.
• Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
• Applies lessons learned from recent projects to future projects.
• Proactively follows escalation and change control processes.
• Manage stakeholders expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
• Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
• Identifies and where required amends the approach to the context and constraints of each project.
• Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
• Promotes partner involvement through effectively communicating project status upward and to the Client.
• Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Qualifications:

• 5-8 years of experience

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Project and Program Management

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Job Family:

Project Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 27, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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