Citi

AUTOMATION SENIOR ENGINEER

Costa Rica
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Description

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi’s operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey. In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

Job Description

We are seeking a skilled Ansible Automation Engineer to join our dynamic team. As an Automation Engineer, you will be responsible for designing, implementing, and maintaining automation solutions using Ansible and overseeing other automation tools and IA/IAOps products within our organization. The ideal candidate will have a strong background in automation, configuration management, and experience with AI-driven operations (IAOps).

Responsibilities:

  • Design, develop, and implement automation solutions using Ansible and other automation tools to streamline infrastructure provisioning, configuration management, and application deployment processes.
  • Oversee and manage the implementation of IA/IAOps products to enhance automation capabilities, predictive analytics, and self-healing mechanisms for infrastructure and applications.
  • Collaborate with cross-functional teams to understand business requirements and translate them into automated workflows and processes.
  • Provide technical expertise in automation tools and IA/IAOps products, including evaluating, selecting, and integrating new technologies to enhance automation capabilities.
  • Develop and maintain automation frameworks, playbooks, and scripts to automate routine tasks and ensure consistency and reliability across environments.
  • Monitor and optimize automation workflows and processes to improve efficiency, scalability, and reliability.
  • Troubleshoot complex automation issues, conduct root cause analysis and implement solutions in collaboration with support teams to ensure timely resolution and minimal impact on operations
  • Implement security best practices and compliance standards (e.g., PCI DSS, GDPR) in automation workflows and processes.
  • Stay updated with industry trends, best practices, and emerging technologies related to automation, AI-driven operations, and IA/IAOps products.

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or related field; or equivalent work experience.
  • 3+ years of experience in automation engineering or related roles, with a strong focus on Ansible and other automation tools.
  • Experience overseeing IA/IAOps products such as predictive analytics, self-healing systems, or similar AI-driven operations tools.
  • Solid understanding of infrastructure-as-code (IaC) principles and experience with tools such as Terraform, CloudFormation, or Docker.
  • Proficiency in scripting languages such as Python, Shell scripting, or Ruby.
  • Experience with continuous integration/continuous deployment (CI/CD) pipelines and tools (e.g., Jenkins, GitLab CI/CD).
  • Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their automation capabilities.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex automation issues.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels.

Preferred Qualifications:

  • Certifications in Ansible, DevOps, or related technologies.
  • Experience with configuration management tools (e.g., Chef, Puppet) and their integration with Ansible.
  • Knowledge of AI/ML concepts and their application in automation and operations.
  • Experience in the financial services, with a focus on compliance and regulatory requirements.

Education:

  • Bachelor’s degree in computer science, Information Technology, or related field.

Join our team and play a key role in transforming our automation capabilities with AI-driven solutions to drive innovation and efficiency in the financial services industry. Apply now to be part of our exciting journey!

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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