Senior Software Engineer - CX (Hybrid)

Location: Tel Aviv-Yafo, Israel

Remote Type: Hybrid

Time Type: Full time

Job Description

Meet the Team

We’re looking for a Senior Software Engineer to join the AZ Team in Tel Aviv — a group of passionate developers building the secure, scalable backbone of Cisco’s Customer Experience (CX) Platform.

Cisco’s CX organization is one of the company’s fastest-growing and most innovative groups, crafting a first-in-class digital experience for our customers and partners everywhere they connect with Cisco. The CX Platform supports diverse business requirements using emerging technologies, including predictive and generative AI, to drive customer success and accelerate time to value.

We’re at the epicenter of developing modern, cloud-native technologies that keep Cisco agile and adaptable in a constantly evolving market. The AZ Team does it “from A to Z — for developers, by developers.” We own everything from user management, authentication, and authorization to the data consumption layer that enables developers to build securely and efficiently. Our mission is to deliver seamless, scalable, and developer-friendly foundations that make it easy to create, connect, and innovate — ensuring that every part of the platform, from login to data insights, just works.

Your Impact

As a key member of the AZ Team, you’ll play a pivotal role in shaping the foundations of Cisco’s CX Platform — driving features and architectural decisions from concept to production-grade solutions. You’ll design and build secure, scalable systems for user management, authentication, authorization, and data access that serve thousands of developers across Cisco.

You will:

• Design, develop, and build platform-wide authentication and authorization services, creating a cohesive identity fabric that integrates seamlessly with multiple identity vendors and systems.

• Lead the evolution of the data consumption layer, enabling governed, efficient, and context-aware access to data across the CX ecosystem.

• Drive architectural decisions from concept to production, ensuring solutions are secure, scalable, and optimized for both developer experience and operational excellence.

• Leverage AI and automation to enhance access control, anomaly detection, and developer productivity — turning complex platform insights into actionable intelligence.

• Collaborate cross-functionally with product, data, and infrastructure teams to build interoperable solutions that power Cisco’s next-generation developer platform.

• Influence platform-wide engineering standards, promoting robust design, observability, and maintainability across services.

• Champion developer experience, crafting APIs, SDKs, and tools that simplify integration and accelerate innovation.

• Mentor and guide engineers, fostering a culture of technical depth, curiosity, and impact-driven innovation.

Minimum Qualifications

• 8+ years of professional software engineering experience, with proven ability to design, implement, and deliver complex distributed systems in production.

• Strong problem-solving, debugging, and system-design skills, with a focus on scalability and maintainability.

• Validated experience in backend or full-stack development using one or more of the following languages: Java, TypeScript/Node.js, Go, or Python.

• Proven understanding of distributed systems, microservices architecture, and RESTful or GraphQL APIs.

• Hands-on experience with cloud-native development on AWS, including containerized workloads running on EKS (Kubernetes).

• Proficiency with databases — relational (e.g., PostgreSQL) or NoSQL (e.g., MongoDB, Redis, OpenSearch) — and familiarity with data-driven application design.

• Deep understanding of authentication, authorization, and modern identity and access management concepts.

• Familiarity with streaming and messaging systems, such as Apache Kafka.

Preferred Qualifications

• Experience building or integrating with multiple identity providers (e.g., Okta, Azure AD, Ping) and designing identity fabric or zero-trust architectures.

• Exposure to AI-driven platforms, leveraging AI/ML for developer productivity, anomaly detection, or access intelligence.

• Knowledge of Infrastructure as Code (IaC) tools such as Helm and Terraform, and familiarity with observability stacks (Prometheus, Grafana, OpenTelemetry).

• Background in security-focused design, including secrets management, policy-as-code, and compliance automation.

• Experience contributing to platform engineering or developer-enablement initiatives in large-scale environments.

• Passion for innovation, continuous improvement, and building tools that make developers’ lives easier.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.