Consulting Engineer

Location: IND-BANGALORE

Remote Type: Hybrid

Time Type: Full time

Job Description

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

What You’ll Do

• Validate technology design, software releases, new Cisco technology solutions for projects/accounts to accelerate customer outcomes 
• Build customer simulations in test labs to resolve/validate sophisticated problems& compatibility issues 
• Understanding of product level architecture. Ability to apply Cisco Networking Design standard methodologies in Validation Scenarios.
• Execute test cases and write scripts based on customer test environment and requirements.
• Raise defects, liaison with Dev engineers and drive issues resolution
• Create traffic profiles with 3rd party test tools such as Ixia or Spirent.
• Create and deliver customer collateral, portals, documentation and knowledge transfer
• Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals 
• Play the role of an individual contributor 

Decision Making / Impact

• Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams 
• Ability to understand and communicate project scope and map it to customer business goals and objectives

Role and specific responsibilities

• Execute and automate test cases as defined and agreed with Customer/Accounts team in Detailed test plan (DTP) .
• Automate test cases as per requirements and wherever we have identified automation opportunity, implement automation idea for delivery perfection and efficiency
• Proactively recognizes and flags problems; understands the impact and implication of the problem; works with others to resolve problem. 
• Able to learn new tech/products quickly and becomes contributing member of new team in short amount of time
• Takes actions that go beyond job requirements in order to achieve goals/objectives.

Who You’ll Work With

• CX is a team of extraordinary technical guides whose #1 focus is to deliver premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.

Who You Are

Expertise 

• Typically requires BSc Computer Science or equivalent plus 2-4 years of relevant work experience. Advanced degree strongly preferred. 
• Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration and/or virtualization is desired. 
• Demonstrable experience in Installation, Configuration and troubleshooting of Cisco Routers and switches.
• Expert & Professional level Cisco certifications like CCIE, CCNP would be added advantage.
• Excellent written and verbal communication, interpersonal and presentation skills. Ability to function in ambiguous circumstances. Possesses customer consulting skills including ability to establish relationships with customers, engineers, managers level & above. 
• Strong understanding ,experience & expertise on technology areas mentioned below

Cisco Mobility Technologies

• Technical Expertise in Mobility Technology Domain with Demonstrated Expertise in one or more of the following areas – 2G, 3G and 4G LTE Mobile Packet Core networks
• Experience in product lines like ASR5500, Cisco SMI, Cloud Native Data Plane (CNDP).
• Familiarity with 5G network functions like SMF, UPF, PCF
• Experience in configuration and troubleshooting in Cisco ASR 5K.
• Knowledge of 5G Evolved Packet Core network integration and testing is desirable
• Working on Different interfaces & protocols i.e. Diameter, IP,SIP,S1AP/NAS
• Experience in planning, preparing details test plans for Mobility Solutions.
• E2E integration and testing of Container EPC(MME, S/P-GW-C and S/P-GW-U) would be added advantage
• Sound knowledge of signalling flows and protocols like GTP, DIAMETER, S1AP, NAS, SIGTRAN, CAMEL, BSSGP and RANAP

• Knowledge about Routing and Switching technologies, protocols and concepts would be desired.
• Hands-on experience with traffic generator tools like Spirent and Ixia is mandatory
• Ability to troubleshoot, own and resolve issues and problems during validation
• Proven ability to document appropriate technical information to serve as base for training, technical operations run books and knowledge objects.

Leadership / Autonomy 

• Receives moderate supervision. Follows established procedures. Receives general instructions on routine work and detailed instructions on new assignments 
• Seeks to understand changes; approaches change or newness positively and adjusts behaviour to deal effectively with change. 

Why Cisco

At Cisco, each person brings their outstanding talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while seeking for a culture that empowers every person to be the difference, at work and in our communities.

#WeAreCisco

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.