Medicare Technology Operations - Senior Manager Cloud Engineering

The Medicare Technology Operations organization is looking for experienced, innovative and motivated leaders with strong technology engineering and cloud acumen, a strategic mindset, and demonstrated empathic collaboration. The Cloud Engineering Senior Manager will oversee a team dedicated to creating and delivering high-quality cloud solutions for our Medicare plans. To ensure future success and cultivate a sustainable and agile team, this leader will play a critical role in identifying and developing team practices, skills, and partnerships needed to achieve business and technology objectives.
 

Responsibilities
Technical Leadership:

• Provides engineering leadership and oversight on design, engineering and development of cloud infrastructure and applications.
• Responsible for multiple packaged applications with custom extensions and integrations.
• Partners with leadership on engineering related issues and strategies.
• Implements software engineering strategy, ensuring that it aligns with the overall business and product objectives.
• Own the frontend application development capability for our web portal solution aligned with the product vision as defined by the solution product owner.

Team Leadership:

• Leads, mentors, and manage the engineering team, fostering a culture of innovation, automation, collaboration, and excellence.
• Responsible for career development and performance management of the team members.

Project Delivery:

• Executes infrastructure projects, ensuring they are delivered on time, within budget, and meet quality standards.
• Develop solutions using TDD methodology.
• Execute project plans and application designs to ensure projects are aligned with standards and IT strategy.

Architecture and Development:

• Guide the design principles, and development processes to ensure scalable, secure, and efficient solutions, collaborating with other senior leads.

Operational Efficiency:

• Implements DevSecOps to streamline processes, tools, and workflows to optimize engineering operations and enhance productivity.
• Optimizes cloud spending and usage to ensure value from cloud investments and drives cost accountability across applications and project teams.
• Build partnerships with Medicare programs and operations, and collaborate to prioritize, design, and implement new and modified capabilities, processes, and insights supporting business objectives.
• Coordinate, delegate, and prioritize team responsibilities with clear alignment to business milestones, system processes, technology currency, compliance and audit needs, service-level agreements, and other relevant metrics, controls, and constraints.

Requirements

• Experience: Proven experience (8+ years) in a senior/lead role with infrastructure engineering and cloud infrastructure experience.  Application development, security, and DevOps experience desired.
• Experience with building Infrastructure as Code using Terraform or CloudFormation is an advantage.
• Define and drive relentless improvement to processes, data, and documentation, including onboarding materials.
• Experience with working in agile teams and understood the concepts of iterative delivery, fail-early & fail-fast, continued improvements.
• Lead and innovate through change, both internal and external, with attention to emerging technology and technical debt, as well as evolving business strategy and regulatory requirements.
• Bachelor’s degree in Computer Science, Systems Engineering, or other related discipline and/or equivalent work experience.

Desirable

• Working knowledge of agile principles, and experience leading in a Scaled Agile paradigm. Medicare/Medicaid knowledge
• Experience with a cloud platform such as AWS and the services available in there to build and host the applications. Key services: S3, Lambda, CloudFront, API Gateway, DynamoDB / RDS, IAM, KMS. Experience with ECS/EKS, Docker and Kubernetes are an advantage.
• Experience with building and deploying application code and configured CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab CI, Bamboo CI

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 141,300 - 235,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.