INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Job Title: Machine Learning Associate Advisor

Position Summary:

You will be joining a team transforming healthcare and improving the lives and vitality of the millions of members we serve. We leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for automated document processing and customer service chat bots. We are looking for Machine Learning Advisor with strong experience on LLM’s and frameworks to develop GenAI solutions. Good understanding on Deep learning and strong programming skills are required as part of this role. Good to have full stack development expertise to evaluate new Large Language Models (LLMs) and make them available for the enterprise in a compliant and secure manner. The work you do will impact millions of customers, members, and employers that rely on Cigna every day.  Extreme focus on speed to market and getting Products and Services in the hands of customer and passion to transform healthcare is key to the success of this role.

8+ years of experience in Generative AI , LLM’s and frameworks to develop the Gen AI Solutions.

Responsibilities:

• Utilize Large Language Models (LLMs), Open Source, Machine Learning, and numerical programming frameworks, to build transformative solutions.

• Understanding of AI Models, Large Language Models, and AI specialized infrastructure especially as it relates to AI trends and issues within businesses.

• Work with Product Development as a Generative Artificial Intelligence (AI) subject matter expert and architect and develop scalable, resilient, ethical AI solutions.

• Build solutions that align with responsible AI practices.

• Work with both open-source models (Tensorflow, PyTorch, Hugging Face Transformers) cloud solutions, internal solutions and external partners to deliver the best solutions

• Optimize existing generative AI models for improved performance, scalability, and efficiency.

• Develop and maintain AI pipelines, including data preprocessing, feature extraction, model training, and evaluation.

Qualifications:

Education:

·         Degree in Computer Science, Artificial Intelligence, or a related field.

Experience:

·        Minimum of 8-11 years of experience in Workforce Management.

Skills:

• Experience working with recommendation engines, data pipelines, or distributed machine learning.

• Degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.

• 6 years of experience in a technical leadership role leading project teams and setting technical direction.

• 3+ years of experience in research with sequential modelling or generative AI, deep learning architectures, and Transformers, with a strong understanding of deep learning techniques such as GPT, VAE, and GANs.

• Programming experience in C/C++, Java, Python, computer vision, self-supervised learning, transfer learning, and reinforcement learning.

• Experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.

• Experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face.

• Strong knowledge of data structures, algorithms, and software engineering principles.

• Familiarity with cloud-based platforms and services, such as AWS, GCP, or Azure.

• Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions.

• Strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.

• Possess a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment.

Work Hours:

·        11.30AM IST to 8.30PM IST

Equal Opportunity Statement:

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.