Director, Integrated Partnerships, CHC Clinical Product - Cigna Healthcare - Hybrid

Location: St. Louis, MO, Philadelphia, PA, Glendale, CA, Plano, TX, Bloomfield, CT

Remote Type: Hybrid

Time Type: Full time

Job Description

Role Summary

Cigna Healthcare (CHC) is seeking a strategic, results-oriented leader to serve as Director, Integrated Partnerships within the Core Medical Clinical Product organization. This role will be responsible for the strategy, development, implementation, and ongoing management of a portfolio of external clinical vendor partnerships focused on enhancing our suite of products, improving health outcomes, and reducing avoidable high-cost medical spend for Cigna Medical clients.

This role will drive and own the strategy and product management for CHC’s integrated clinical partnership portfolio, including oversight of Cigna’s Digital Health Formulary (DHF) and a growing set of partner-delivered solutions across key healthcare categories and other emerging clinical and specialty care domains. This leader will be responsible for managing existing partnerships, identifying and evaluating new partnership and programming opportunities, developing business cases and investment recommendations, supporting contracting and implementation activities, and ensuring partnerships deliver measurable value and strategic alignment over time.

Working across a highly matrixed environment, this role will partner closely with Analytics, Clinical Program Development, Evernorth, Procurement, Legal, Finance, Operations, Go-to-Market, Digital, Technology, and Implementation teams to ensure partnerships are effectively integrated, operationalized, and delivering expected outcomes. The Director will lead a team of product professionals responsible for ongoing vendor management, portfolio strategy, performance governance, and strategic initiatives. A key focus of the role will be maintaining strong partner relationships while holding vendors accountable through disciplined performance management, including regular executive governance and quarterly business reviews.

Key Responsibilities

• Lead strategic relationship and lifecycle management for a portfolio of external clinical vendor partnerships and solutions.
• Lead, coach, and develop a team of product management and partnership professionals.
• Own CHC’s Digital Health Formulary strategy, governance processes, evaluation framework, and ongoing portfolio management activities.
• In partnership with internal peers and key matrix partners, develop and execute multi-year strategies and roadmaps for existing and future integrated partnerships aligned to business, client, and member needs.
• Build business cases and investment recommendations to support partnership expansion, new capabilities, and strategic growth opportunities.
• In partnership with internal peers and key matrix partners, participate in vendor selection, due diligence, and cross-functional evaluation processes.
• Establish and maintain rigorous vendor performance management practices, including governance structures, scorecards, and accountability frameworks, and identify opportunities to enhance, reposition, expand, or sunset existing partnerships.
• Conduct regular executive governance meetings and quarterly business reviews to assess performance, outcomes, risks, and opportunities.
• Partner closely with Analytics teams to define success metrics, measure outcomes, evaluate return on investment, and identify opportunities for optimization.
• Collaborate with Operations, Technology, Digital, and Implementation teams to ensure successful onboarding, integration, and scaling of partner solutions.
• Partner with Go-to-Market, Sales, Marketing, and Customer teams to support solution positioning, commercialization, pipeline management, and client engagement activities.
• Create a culture of accountability, innovation, collaboration, and continuous improvement.

Qualifications

Required Experience

• 10+ years of experience in healthcare strategy, product management, vendor management, consulting, clinical program management, or related leadership roles.
• Demonstrated experience managing complex external partnerships, vendor relationships, strategic portfolios, or large-scale healthcare initiatives.
• Strong analytical and business acumen with experience evaluating investments, outcomes, business cases, and return on investment.
• Experience negotiating and managing vendor relationships, including performance management, contract oversight, and governance activities.
• Strong product management discipline and experience leading solutions from strategy through implementation, optimization, and lifecycle management, in partnership with operations and technology teams.
• Experience translating strategic concepts into actionable plans and measurable business results.
• People leadership experience with responsibility for developing and managing teams.
• Experience influencing senior stakeholders and driving alignment across highly matrixed organizations.

Preferred Experience

• Experience with digital health vendors, specialty care solutions, centers of excellence, care management, or population health programs.
• Strong knowledge of employer-sponsored healthcare benefits, healthcare affordability drivers, and cost containment strategies.
• Experience working with healthcare vendor contracting, procurement processes, and partnership governance models.
• Experience developing and presenting executive-level business cases, investment recommendations, and performance reviews.
• Experience partnering with clinical leaders, analytics teams, network organizations, and technology teams to deliver integrated healthcare solutions.
• Familiarity with digital health ecosystems, healthcare innovation, and emerging clinical partnership models focused on improving outcomes and reducing high-cost claims.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.