ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Role Title: Agile Technical Product Owner Advisor  

Position Summary:  

The Technical Product Owner (TPO) owns all aspects of their technical products, leading business value creation and managing overall product health. The TPO understands business and technology objectives, partners with the Business Product Owner (BPO) and communicates the product vision and roadmap, to prioritize and translate needs into requirements to ensure that expected outcomes are achieved. This resource is also expected to act as Scrum Master.  

Job Description & Responsibilities:  

• Collaborate with BPOs & Business analysts (where applicable) to identify, understand, and capture the functional needs of product stakeholders and define non-functional requirements to ensure value is delivered. Help the team demo complete work to product stakeholders. Own or contribute to the technical product roadmap.  

• Communicate business needs, write definition-of-ready user stories, and incorporate architectural changes recommended by engineering. Maintain groomed backlog for business stakeholder priorities, ensuring the greatest value is delivered soonest. Actively participate in team retrospectives, finding ways for the team to improve.  

• Leverages agility tools (e.g. Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g. manage story aging, manage WIP, epic size/throughput, etc.).  

• Ensure team's work creates iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams). Plan delivery of iterative value with other TPOs and prioritize/groom backlog accordingly to ensure the highest level of quality. Manage unaddressed issues and determine resolutions.  

• Owning Product Health Identify and monitor tech product health metrics (e.g. KPIs, defect trends, compliance and security) to ensure business outcomes. Ensure the recommended amount of team capacity is utilized for improving technical product health and driving down technical debt (e.g. integration and deployment of tooling, test automation, etc.).  

Experience Required:  

• 11-13 years of work experience 

• 5-8 years relevant experience in a TPO/Scrum Master Role 

• Worked in a TPO / Scrum Master role for a software development team diligently applying Scrum principles, practices, and theory  

• Experience in Jira and Confluence 

• Previous coding experience preferred but not necessary  

• Experience working in technology (or in close engagement on component preferred  

• Health care domain knowledge is a plus  

• Direct relevant work experience developing API and / or data solutions, preferably experience with healthcare standards preferred, but not required  

• Experience and knowledge of the big data landscape (e.g. Databricks, Spark, Cloud-based storage/compute/network infrastructure as well as data processing solutions on AWS, Azure or GCP)  

Education and Training Required:  

• Bachelor's degree in related field or equivalent work experience  

• Any accredited certification in Product Management preferred, but not necessary  

Primary Skills:  

• Experience writing user stories  

• Knowledge of user experience and solution design essential  

• High degree of comfort in fast-paced dynamic / ambiguous environment  

• Ability to balance technical knowledge with business possibility and acumen  

• Ability to work cross functionally with End-Users, Business Product, Engineering, Other Enterprise Shared services teams 

• Passionate stakeholder advocate with ability to identify and meet customer needs within agile framework  

Additional Skills:  

• Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.  

• Experience in Microsoft Office 

Leveraging AI efficiency tools (CoPilot, Cursor etc) with everyday tasks  

• Agile requirement tools (JIRA, Rally, etc.)  

• Collaboration tools (Teams, Slack, Confluence, etc.)  

• Diagramming and drawing tools (Visio, etc.)