Modern Workplace Solutions Engineer Sr

Location: West Allis, WI

Time Type: Full time

Job Description

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Children’s Wisconsin is seeking an experienced Modern Workplace Solutions Engineer – Senior to design, govern, and enhance our enterprise collaboration environment across Microsoft Teams, SharePoint Online, and the broader M365 ecosystem. In this senior role, you’ll lead strategic initiatives, guide complex issue resolution, and implement emerging workplace capabilities that improve secure, effective collaboration across the organization.

Location: Remote

What you will do:

Advanced role designing collaboration solutions, implementing governance frameworks, and mentoring team members. Leads projects and integrates emerging workplace capabilities.

Essential Functions

- Architect Teams and SharePoint solutions (hub sites, templates, provisioning processes).
- Implements governance frameworks (naming conventions, lifecycle, sensitivity labels).
- Handles escalations and guides resolution strategies for complex issues.
- Leads adoption campaigns and collaborates with business units to improve usage.
- Mentors junior engineers and reviews documentation for accuracy.
- Develops operational standards and contributes to strategic planning.
- Evaluates new collaboration features and recommends implementation strategies.
- Partners with compliance teams to ensure regulatory requirements are met.
- Participates in an on-call support rotation.

What you will need:

Education:

- Associate's Degree required
- Bachelor's Degree preferred or relevant experience

Experience:

- 5+ years of relevant experience required

Knowledge, Skills and Abilities

- Deep knowledge of Teams architecture and SharePoint governance.
- Strong troubleshooting and problem-solving skills for enterprise collaboration environments.
- Ability to lead projects and communicate effectively with stakeholders.
- Experience with Teams voice and enterprise-scale collaboration deployments. - preferred
- Familiarity with AI-driven meeting intelligence and productivity tools - preferred
- Microsoft 365 Certifications (Administrator) preferred but not required.

Required for All Jobs:

- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
- Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: