Software Development Manager

Our Opportunity:

Chewy is hiring a Software Development Manager for our Fulfillment Support Applications (FSA) team.

This position will have exposure across the fulfillment and supply chain organization, influencing the vision and implementation of architecture, design, and features that directly impact the planning strategy of the company’s fulfillment operations. The person will be building strong relationships across all levels of the organization and with multi-functional teams, providing guidance and support for the team's products, and leading incident management efforts to drive timely resolutions. Further, this manager will collaborate with the engineering organization to establish the best practices and chip in to the development of Chewy's overall system and service architecture ecosystem. The ideal candidate will possess a software engineering background, along with shown hands-on experience in developing a team of engineers and optimizing business operations. As part of a dynamic team, this role offers a tremendous opportunity for professional growth with a leading online pet retailer in the U.S. The role will have immense visibility in Chewy's technology & business organizations.

What You’ll Do:

• Technical Leadership Expertise:
• Provide strategic direction and technical leadership in developing, deploying, and maintaining applications and services essential to fulfillment operations.
• Collaborate with engineers to translate business requirements into scalable and efficient technological solutions.
• Establish technical standards and guidelines to ensure integrity of systems and compliance with company IT standards, policies, and processes.

• Code Quality and Review:
• Establish coding standards, code review processes, and quality assurance practices.
• Conduct regular code reviews, providing constructive feedback to Team Members to improve code quality, readability, and maintainability.
• Implement automated testing frameworks and CI/CD pipelines to ensure continuous integration and delivery of high-quality software.
• AWS Expertise and Cloud Architecture:
• Use your expertise in AWS services to architect and implement scalable, resilient, and cost-effective cloud solutions.
• Implement best security, compliance, and performance optimization practices in AWS environments.
• Team Development and Mentorship:
• Lead 5-8 experienced software engineers responsible for building applications essential to Chewy’s fulfillment operations strategy.
• Mentor and coach Team Members, guiding technical skills development, career growth, and professional excellence.
• Identify team training opportunities and skill gaps, implementing initiatives to enhance technical capabilities and expertise.
• Cultivate a supportive and inclusive team culture that values collaboration and continuous improvement.
• Recruit and hire new engineers and mentor the growth of the existing team.

What You’ll Need:

• Bachelor's or Master's Degree in Computer Science, or a similar Math or Engineering field, or equivalent work experience!
• 5-10 years in Software Development as an Engineer, 2+ years as a Software Manager, leading a team, excellent ability to develop teams and lead from the front.
• Experience working under an Agile/Scrum methodology, performing business requirement analysis and design with strong prioritization skills to identify minimal viable products.
• Excellent communication, interpersonal, and leadership skills, with the ability to inspire teams and Strong problem-solving and decision-making abilities, focusing on getting results and delivering value to partners.
• Proficiency in object-oriented programming languages such as Java and Python with experience in architecture, design, development and implementation.
• Extensive experience with cloud technologies, particularly AWS, and proficiency in cloud architecture design and implementation. Hands-on experience with AWS services such as ECS, S3, Lambda, Aurora DB.
• Solid foundational knowledge and hands-on experience across various testing, including Unit Testing, Integration Testing, and Performance Testing, ensuring comprehensive software quality and reliability.
• Proficient in using application monitoring tools such as Datadog and Dynatrace to track system performance, identify issues, maintain runbook, and ensure optimal application health.

Bonus:

• eCommerce fulfillment experience!