Associate Director, Software Engineering

Our Team

Chewy’s Pet Health is on a mission to revolutionize the pet care industry by creating innovative, data-driven solutions for pet parents and veterinarians. We are bridging the gap between pet owners and veterinary professionals by bringing them together on a unified platform. For veterinarians, we offer Rhapsody, a pioneering practice management system, featuring industry-leading veterinary terminology, mobile-optimized workflows, and scalability for practices of all sizes. In addition, we provide cutting-edge analytics tools that unlock the full potential of veterinary practices. For pet parents, we deliver mobile first membership-based mobile app designed to foster deeper engagement with veterinarians. Through our mobile app, pet owners can effortlessly schedule appointments, manage their pets’ medical records, enroll in wellness or insurance programs, and build lasting relationships with their veterinarians.

Chewy’s Pet Health is an industry-first platform that integrates the needs of pet parents and veterinarians, providing best-in-class software solutions for the entire veterinary ecosystem. Our engineering team plays a pivotal role in defining and driving the platform’s roadmap. We prioritize understanding the “why” before designing the “how” and foster a collaborative, blameless engineering culture focused on continuous learning and improvement. We emphasize production excellence by adhering to CI/CD principles and DevOps standard processes. Engineers on our team are empowered to innovate, contribute ideas, and build solutions that extend beyond our platform to support partner teams. Join us to make a ground-breaking impact on the pet care industry!

Your Role

As an Associate Director on the CVC Engineering team, you will lead a team of high-performing engineers to enhance and expand Rhapsody, our Practice Information Management System (PIMS), for third-party veterinary customers. This is a highly visible role with significant exposure across the organization, where you will influence the vision, architecture, design, and features of this growing line of business. As the leader of a dynamic team, you will have unparalleled opportunities for professional growth at Chewy, the leading online pet retailer in the US.

Responsibilities

• Lead and manage a team of software and quality engineers responsible for the expansion of Rhapsody.
• Provide strong technical leadership, foster autonomous teams, and deliver on a significant product roadmap.
• Mentor and support the professional growth of high-caliber engineers and engineering managers.
• Operate as a strategic leader with exceptional technical architecture, project management, and operational skills.
• Drive technical decisions in collaboration with product and business partners, balancing forward-looking roadmap initiatives with iterative improvements across multiple teams.
• Promote and maintain a culture of operational excellence with consistent, repeatable processes and standards.
• Build and nurture strong working relationships across all levels of the organization and with multi-functional teams.
• Collaborate with other engineering leaders to establish and drive standard methodologies in software design, development, testing, and deployment.

Minimum Qualifications

• 10+ years of proven software engineering experience delivering commercial and mission-critical software.
• 7+ years of experience as an Engineering Manager leading engineers and engineering managers.
• 5+ years of hands-on experience as a software engineer or architect.
• Expertise in designing, building, and deploying scalable, highly available systems.
• Proficiency in Java and frameworks like Spring Boot for RESTful and GraphQL APIs and microservices.
• Experience with CI/CD pipelines, including tools such as Docker, Jenkins, and cloud platforms like GCP (or similar).
• Proven track record of delivery using Scrum methodology.
• Bachelor’s degree in Computer Science or a related technical field, or equivalent work experience.

Preferred Qualifications

• Experience with Kubernetes and Helm Charts for container orchestration.
• Experience with frontend web technologies and frameworks such as React.
• Background in e-commerce or healthcare domains.

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