Manager of Operations, University Talent

About the Role

Charlie Health is seeking a Manager of Operations, University Talent that will play a key role in helping us scale Charlie Health’s workforce. The Manager of Operations, University Talent will be responsible for building our presence among higher education institutions and their students, largely through university partnerships, internships, clinical practicums, and other early career programs. Through these programs and relationships, the Manager of Operations, University Talent will be responsible for building a scalable and repeatable pipeline of clinical talent, critical to serving the needs of our growing client base. Candidates with consulting, operations, and project management backgrounds are strongly encouraged to apply.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

• Research, compile, and regularly update a comprehensive database of top grad programs across the nation.
• Cultivate relationships with key contacts including members of Career & Professional Development offices, department heads, professors.
• Develop an annual calendar for campus recruitment events and career fairs, overseeing logistics, resource requirements, and budget assessments.
• Strategize and execute a communications calendar for sustained university outreach efforts (e.g., email newsletters).
• Develop innovative strategies to engage university faculty, student groups, and alumni, including initiatives like student ambassador programs, resume workshops, and speaking engagements that directly drive applicants to Charlie Health.
• Expand and maintain our presence on university job boards via Handshake and other platforms. Highlight these opportunities prominently to ensure visibility among students, faculty, and alumni.
• Create and distribute engaging collateral (e.g., one pagers) to support university relations initiatives.
• Set and track hiring KPIs, tracking candidates down the funnel and evaluating core metrics to continually refine our strategies and tactics.
• Over time, partner with cross-functional teams to evaluate and launch new programs such as internship programs, clinical practicum programs, and other development opportunities for current students.

Requirements

• Bachelor's degree in Business, Analytics, Finance, or similar analytical subject area
• 5-10+ years of experience in an operationally intensive role (e.g. consulting, BizOps, etc.)
• Ability to thrive in a fast-paced, high-growth startup environment
• Demonstrated ability to communicate across teams and levels within an organization
• Exceptional organization, project management, and attention to detail
• Comfort soliciting and presenting to external stakeholders
• Experience building out new policies and procedures to accelerate operational workflows
• Fluency with Microsoft Excel strongly preferred
• Work authorized in the United States and native or bilingual English proficiency
• Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes commuting distance of the office

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The expected pay for this role will be between $99,000 and $140,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, pay is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Hybrid