Infrastructure Engineer

About Charles River Associates

For over 50 years, Charles River Associates has been a premier consulting firm that offers employees a place to learn from a diverse group of consultants, industry experts, and academics. At CRA you will be exposed to leading minds who use economic, financial, and business analysis to solve complex world problems for an impressive roster of clients, including major law firms, Fortune 100 companies, and government agencies. Through a collegial environment, formal and informal training opportunities, and a broad array of professional development resources, your experience at CRA will open doors for you throughout your career.

The Information Technology (ITS) department at Charles River Associates is currently a team of more than 40 professionals dedicated to enhancing, maintaining, and developing the firm's technology infrastructure and security. The team is comprised of four functions:

• Service Delivery & Telecom
• Enterprise Application Solutions
• Infrastructure, Networking and Cloud Solutions
• Information Security

Information Technology staff are based in the Boston, Chicago, London, Munich, New York, Oakland, San Francisco, College Station and Washington, DC offices.

Mainly a Microsoft house, CRA is looking to maximize the performance of our on-premise systems and hybrid infrastructure, meaning experience with cloud technologies is essential for this role. 

Job Overview

The Infrastructure Solutions Engineer will be responsible for:

• Installation, configuration, maintenance and support of infrastructure and systems in multiple Datacenters across the globe
• Maintaining the integrity of data backup and archive processes

• Production support requests
• Security and integrity of the production and development environments, in accordance with Office and Security Policies
• Ensuring Disaster Recovery plans are kept up to date and tested
• Work includes on call rotation.

Key Skills / Experience

• At least 8 years demonstrable experience with detailed knowledge and understanding, including the design, implementation, and troubleshooting of the following core technologies:
  • VMware Data Centre Virtualisation, ESXi, vSphere, vCenter etc
  • Micro segmentation
  • VMware Horizon / VDI
  • MS Active Directory - Enterprise level
  • Storage Technologies – Hybrid, Flash, Nimble
  • MS Windows Servers
  • PowerShell scripting
  • Experience in AWS, Azure or GCP is desirable
• Ability to create high-level and low-level designs for deployment of new technologies

• Experience supporting large/enterprise level infrastructures
• Knowledge of system hardware platforms including HP/Dell/Cisco
• Perform audits, peer reviews and due diligence as required.
• Possession of at least one professional virtualization certification is desirable

Career Growth and Benefits 

• CRA’s robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
• We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.

Work Location Flexibility

CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we realize that individuals realize a range of benefits when working from home periodically. We currently ask that individuals spend 3 to 4 day a week on average working in the office (which may include traveling to another CRA office or to a client's location), with specific days determined in coordination with your practice or team. At certain times of the year (e.g. holiday periods), additional remote work options are offered to those whose work commitments permit it, although our offices remain open for those who choose or need to be there.

Our Commitment to Equal Employment Opportunity

Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.