Recruiter and HR Operations Specialist

Who We're Looking For - The Dream Maker

We are seeking a dynamic and results-driven Recruiter and HR Operation Specialist to join our team in the Philippines. The ideal candidate will play a critical role in identifying, attracting, and hiring top talent to support our organization’s growth. Additionally, you will manage HR operations, including benefits administration, employee support, and engagement initiatives, to foster a positive and productive work environment.

This role requires strong sourcing skills, excellent communication abilities, and a passion for delivering an exceptional candidate experience.

Your Arena

Talent Acquisition:

• Partner with hiring managers to understand job requirements and develop effective recruitment strategies.
• Source candidates through various channels, including job boards, social media, referrals, and networking.
• Build and maintain a pipeline of qualified candidates for current and future roles.

Screening and Selection:

• Review resumes and applications to shortlist candidates.
• Conduct initial interviews to assess candidates’ qualifications, experience, and cultural fit.
• Coordinate and schedule interviews with hiring managers and other stakeholders.

Candidate Experience:

• Provide timely updates and feedback to candidates throughout the hiring process.
• Ensure a positive candidate experience by maintaining professionalism and clear communication.

Compliance and Documentation:

• Ensure all recruitment activities comply with local labor laws and company policies.
• Maintain accurate and organized records of candidate interactions and hiring decisions

HR Operations: 

• HMO and Benefits Management: Organize and manage HMO applications for Philippine employees, ensuring seamless enrollment and updates.
• Counseling and Employee Support: Conduct one-on-one counseling sessions to support employees' well-being and resolve workplace concerns.
• Corrective Actions and Documentation: Handle issuance of Corrective Actions, Incident Reports (IRs), and conduct exit interviews.
• Employee Engagement: Plan and execute weekly/monthly engaging virtual activities to foster connection and camaraderie among employees.
• Team Building Activities: Organize team-building events to create a collaborative and engaging work environment.
• Work-Life Balance Initiatives: Enhance work-life balance for the Philippine team through innovative programs and support systems.

What it takes

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred but not required).
• Experience: At least 2-3 years of experience in recruitment, preferably in a fast-paced or startup environment.
• Experience recruiting for roles in the Philippines or globally is a must.
• Skills:
• Strong sourcing skills, including Boolean search techniques.
• Excellent verbal and written communication skills in English.
• Proficiency in using Applicant Tracking Systems (ATS) and recruitment tools.
• Ability to manage multiple priorities and work under tight deadlines.
• Previous experience in HR operations, including benefits administration and employee engagement, is highly desirable.
• Proficiency in organizing team-building activities and virtual engagement initiatives.

Our Story

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach. Propelled by a recent $14 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.