Senior Director, Product

Change.org is searching for a Sr. Director, Product to help lead and create a more powerful Product organization, with a focus on strategy, process, and empowerment. You will report to our Chief Product Officer. 

As a key member of our Product team, you’ll oversee Product squads trying to increase the number of everyday people creating change in the world. The squads you oversee will do this by making it easier to create petitions (mostly local, but also national and global) and earning those petitions more media and influencer engagement (which increase their power and likelihood of success). Additionally, and very excitingly, you’ll build Change.org’s first-ever mobile app for local changemakers.

As a leader overseeing multiple Product Managers, you’ll also ensure that our people have amazing coaching, guidance, and mentorship, and you’ll help us shape practices and processes throughout the product organization as a whole. 

We’re a social impact business (a public benefit company), and the world's largest social change platform with 100m monthly users, 50,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. 

From mobilizing over 5 million people to investigate the fires in the Amazon, to mobilizing nearly 3 million against war and famine in Yemen, to large-scale mobilizations for the people of Iran and against the war in Ukraine, and calling for Racial Justice in the US, many movements were born on Change.org. Dozens of local, national, and international victories are happening every day thanks to the strength of our members who are changing the lives of people around the world. We want to help them go even further and we need your help! 

Key Outcomes:  

• Increase the number of Change.org petitions (these are local, national, or global campaigns driven by passionate, everyday people)
• Increase media & influencer engagement with our petitions
• Ship a highly compelling mobile app, designed for those starting petitions (note that this is our first-ever mobile application!)
• Steward empowering, consistent Product processes across the squads
• Increase the eNPS scores of the people you manage

The most important core competencies for the role are: 

• Mastery of the product development process within an at-scale B2C product company
• Strong user science and research experience skills 
• Strong people management expertise, with a focus on EQ, mentorship, guidance, and asking the right questions
• Mastery of strategic planning and ROI thinking in a company with a product-led business model
• Experience in 0 to 1 product development

Target experience: 

• 8+ years of product management or equivalent Director-level product experience at consumer technology companies, ideally with a consumer product used by tens/hundreds of millions of people. 
• 4+ years of experience managing product managers or product marketers
• Proven results in scaling B2C products, growing the top of the consumer funnel, and making subsequent funnel steps more efficient
• Dozens of product experiments launched and iterated upon. Ideal candidates will come with an experimentation playbook.
• Substantive experience leverage user research and insights into new user value within the product experience
• Excellent written and verbal communication skills, with the ability to create compelling narratives and effectively present ideas
• Strong leadership skills with the ability to influence and collaborate optimally at all levels of the organization
• Ideally, experience in product marketing and storytelling

Interested? Great! Here's what you should know:

This is a full time role, and we are open to folks in the United States. We’re currently able to hire staff based in the following US locations: AZ, CA, DC, GA, IA, MD, MA, MO, NJ, NY, NC, PA, RI, TX, VT, WA. 

Our compensation philosophy is based on pay equity. All of our salaries are determined before we launch a role – they are based on a predetermined salary scale, the level on that scale and the cost of labor for that location. The annual salary of a Senior Director of Product is $300,000 in San Francisco or New York, and is $285,000 in Austin, Boston, LA or Seattle and is $255,000 in all other US locations.

Benefits and perks also vary based on location. 

Our evaluation process is as follows:

• Recruiter Screen
• Hiring Manager Screen with Chief Product Officer 
• Take Home Assignment
• Virtual Onsite Interview

We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!

We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

We especially encourage applicants of different backgrounds, cultures, sexual orientation, genders, experiences, and perspectives to apply. We’re actively working to increase the diversity of experience and perspectives on our team and are looking for folks who can help continue to contribute to our growing team.

Change.org is committed to being a diverse and inclusive workplace. Everyone says this, right? Well, we mean it—we invest in important programs to bring in and support our diverse workforce, we have in-person onboarding experiences and affinity groups to promote inclusion, we regularly celebrate the heritage of all staff, we train all staff on working across difference, and we believe strongly in consistent, fair, and transparent salary scales to help level the playing field. All qualified applicants will receive consideration for employment without regard to race, color, national origin, or disability or veteran status.

We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We're committed to protecting your data. To learn more, please review our Change.org Job Applicant Privacy Policy.

MUST BE INCLUDED FOR ANYONE BASED IN THE US: 

We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.http://change.org/

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