Quality Engineer, Fulfillment

Location: Olive Branch, MS

Time Type: Full time

Job Description

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

• Develop, implement, and improve the quality management system delivering best practices and continuous improvement in distribution center process
• Partner with Operations to deliver quality insights, performance trends, and implement corrective actions against process gaps
• Champion the voice of the customer (VoC) and using the VoC to drive customer facing process improvements
• Establish metrics to monitor and measure performance
• Develop standardized workflows, establishing robust and repeatable process for fulfillment
• Drive continuous improvement through analytics, simplification, digital transformation, and automation initiatives
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications 

• Bachelor's Degree in Engineering or equivalent experience 
• 5 years of experience in Quality 
• 3 years of experience in a high volume distribution facility 
• Root cause analysis methodologies 
• Ability to work in a matrix/cross-functional environment 
• Strong interpersonal and customer communication skills 
• Experience with products that have HW and SW components
• Strong problem solving and analytical skills   

Preferred Qualifications  

• Six Sigma Green Belt 
• Consumer products warehouse operations experience 
• Working Knowledge and Application of Lean Manufacturing, Kaizen, and Value Stream Mapping 
• Ability to implement Statistical Process Control 

#LI-JE1

#LI-Onsite

The pay range for this position is $72,300.00 - $116,775.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.