Description

Company Description

Title: Cloud DevOps Support Engineer (Night Shift)

Location: 100% Remote

NOTE: Telecom Domain Preferred

Overview:

We are seeking a highly skilled Cloud Engineer and help us manage and enhance our cloud infrastructure and services.

Must Have Skills:

Cloud Support: 8+ Years

cloud security principles, and DNS management: 5+ Years

Cloud Monitoring Tools 8+ Years

Good To Have:

Managing production Kubernetes clusters: 5+ Years

Responsibilities:

• Oversee and optimize AWS and Azure cloud infrastructure and services to ensure peak performance, reliability, and cost efficiency.

• Continuously monitor system performance, proactively identifying areas for improvement, possibility of issues and implementing solutions.

• Partner with development teams and product teams to address cloud-related issues, providing technical support and guidance.

• Assist in establishing cloud security protocols, managing access controls, and addressing network-level requirements and concerns.

• Administer internal DNS records (Active Directory and Route53), ensuring timely updates based on user requests and operational needs.

• Ensure the stability and availability of cloud platforms through regular monitoring and proactive incident management.

• Quickly troubleshoot and resolve cloud-related incidents, serving as a key point of contact for escalations.

• Own cloud platform issues, collaborating with AWS Enterprise Support to secure resolutions, root cause analyses, and permanent fixes.

• Stay informed on the latest cloud technologies and industry trends to drive innovation and improvement.

• Provide support to application teams, ensuring adherence to cloud compliance standards and best practices.

• Deliver real-time support during critical client events, such as new product introductions, ensuring seamless operations.

• Participate in a rotational on-call support schedule, addressing urgent issues as they arise.

• Manage primary support for container technologies, including Kubernetes, facilitating deployment and management processes.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.

• Proven experience as a Lead Cloud Engineer, managing large-scale production environments in AWS and Azure.

• In-depth knowledge of AWS and Azure services, along with best practices for cloud architecture and deployment

• Understanding of Google Cloud Platform and its services, with the ability to integrate them as needed.

• Strong grasp of networking concepts, cloud security principles, and DNS management.

• Proficient in both Linux and Windows operating systems.

• Experience in managing production Kubernetes clusters is a significant plus.

• Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly to cross-functional teams.

• Strong individual contributor as well as a team player, who thrives in collaborative environments, demonstrating ownership and accountability for tasks.

• Familiarity with automation tools and a mindset geared towards process improvement will be advantageous

• Exceptional troubleshooting and problem-solving skills, with a strong analytical approach.

• A customer-focused approach to problem resolution, ensuring that solutions meet user needs and enhance satisfaction.

• Certifications on public cloud (eg:- AWS Certified Solutions Architect, Azure Administrator) will be advantageous

Thanks &

Shankar, US IT Recruiter

ChabezTech LLC |

4 Lemoyne Dr #102, Lemoyne, PA 17043, USA

Email: shankar@chabeztech(Dot)com | www.chabeztech.com

Job Description