AOUSC - Program Manager

• Active Public Trust clearance
• B.S. Computer Science, Information Technology, or a related field
• 7+ years total project management related experience.
• 3+ years of experience delivery cybersecurity services as part of a service delivery team.
• 5+ years experience in the Cybersecurity industry to include work experience supporting development of policies and procedures, technical standards, and workflow development.
• 3+ years experience in planning, managing and providing guidance pertaining to advanced cybersecurity capabilities including advanced IR services, forensics and threat hunting services.
• This role aligns to the NICE work role OG-WRL-010 (Cybersecurity Program Manager).
• Active PMP certification

• Serve as the primary interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), and AOUSC leadership.
• Provide overall program leadership and operational oversight for all SOC-related cybersecurity services.
• Manage all administrative, managerial, logistical, financial, and integration activities associated with BPA task execution.
• Develop, maintain, and execute the Program Management Plan (PMP), Integrated Master Schedule (IMS), Transition-In Plan (TIP), and Transition-Out Plan (TOP).
• Lead execution planning, staffing coordination, milestone tracking, and resource management for all BPA Calls.
• Oversee delivery of cybersecurity operational support across the following functional areas: Cybersecurity Triage, Incident Response, Forensics & Malware Analysis, Threat Hunting, Cyber Threat Intelligence, Detection Engineering, Insider Threat, Blue Team Support Services, and Cyber Exercise Support Services.
• Ensure compliance with applicable NIST, ITIL v4, Judiciary cybersecurity frameworks, JSOCIRP procedures, and SLA requirements.
• Manage and maintain program risk registers, issue logs, mitigation plans, and escalation procedures.
• Provide timely status reporting, executive summaries, KPI reporting, quality improvement plans, and operational metrics.
• Conduct weekly Program Management Reviews and provide written meeting minutes, action items, and follow-up activities.
• Coordinate staffing continuity and ensure operational coverage during Program Manager absences.
• Support continuous service improvement initiatives aligned with ITIL Continuous Service Improvement (CSI) principles.
• Ensure all deliverables are completed accurately, professionally, and within required timelines.
• Coordinate transition planning activities and knowledge transfer processes during contract transition periods.
• Manage cybersecurity technical writing and reporting activities supporting AOUSC leadership and stakeholders.
• Oversee contractor personnel performance, workforce planning, onboarding, and operational readiness.
• Ensure use of approved Government systems and tools including , Jira, Microsoft Teams, SharePoint, Visio, PowerPoint, Splunk Enterprise Security, and Microsoft Sentinel.