We respond to over 2,000 cyber incidents a year, from Business Email Compromise (BECs) investigations and Denial of Service (DoS) attacks, right through to complex ransomware extortion events targeting availability and confidentiality. With 80,000+ cyber policyholders in over 60 countries around the world, we have the largest specialist team of cyber underwriters in the London market. In order to remain at the front of this exciting market it is critical that we continue to innovate our cyber products and service offerings, as well as forensic and threat intel capabilities in-house.
Key Responsibilities
This role is London based with a co-ordination component into CFC IT, being the conduit for our global operations requirements for centralised services. This is a green field opportunity, providing the successful candidate the opportunity to build, over time, a global capability supporting the business as it grows (Current regions are London (UK), Austin (USA) and The Gold Coast (Aus), whilst having support available from CFC’s IT team during the growth period.
- Be able to understand and articulate the risk and impact of any change. Ensure all changes are delivered on time and according to the defined change process.
- Be the central point of contact between CFC Response global engineers and CFC IT to ensure collaboration so services meet and exceed business expectations.
- Always look to implement IT security best practices, knowledge share with the wider team and produce documentation.
- Analyse and understand systems to be able to recommend improvements.
- Troubleshoot incidents and problems, analysing root cause and proposing solutions.
- Responsible for implementing projects from design to deployment and handover
- Produce a ‘business case’ including option and cost analysis This person must be informed about emerging technologies and assess their potential impact on our infrastructure, recommending adoption or integration as needed
- Support CFC Response and Solis teams in deployment, enhancement and integration of solutions to the technology stack.
Core Values
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
Challenge everything:
We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
Have fun, be good:
Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
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